Genesys Cloud Engineer - REMOTE

PTP • JavaScript • 9 months ago
Smart Apply
Similar jobs
1,689,085open jobs
101,130companies
258,512added this week
Browse all
Salary
≈ $71k – $151k per year (Estimated)
Location
Remote (United States)
Seniority
Middle · 3+ years exp
Employment
Full-Time

Confirmed on the employer's own hiring board on Oct 15, 2026. First seen by Alion on Nov 30, 2021. PTP scores D on the Alion truth index.

Overview
Company
Impact
Profile match

PTP

Customer experience is the new competitive edge. PTP helps you drive revenue with innovative solutions across Contact Center, CRM and Security platforms.
ptpinc.com • Call Center Services • 201-500 employees

PTP is a fast-growing system integrator that offers strategic Customer Experience (CX) solutions to our clients. We are looking for a Genesys Cloud Engineer to help us design and deliver CX solutions that provide our clients with a beautiful customer journey that achieves results. At PTP we value aptitude and creativity as well as experience. We are a diverse organization and are looking for bright, passionate, and committed professionals who strive to be the best at what they do.

Responsibilities

  • Implement Genesys Cloud contact center solutions
  • Conduct technical implementation activities from post-sale to support transition
  • Develop call flows in Genesys Architect for routing and IVR
  • Write and execute test plans
  • Demonstrate strong follow-through, ownership & responsibility for assigned tasks

Requirements

  • 1+ year of experience with the Genesys Cloud platform
  • 3+ years of experience with the contact center solutions
  • Experience with applications leveraging APIs, JSON or JavaScript
  • Knowledge of change control processes
  • Excellent communication skills
  • Genesys Cloud CX: Professional Certification

Desired

  • Genesys Cloud CX: Architect Certification
  • Genesys Cloud CX: Developer Certification
  • Genesys Cloud CX: Quality Management Certification
  • Knowledge of IP Telephony: Genesys Cloud Edge, AudioCodes, Cisco Gateways, IP Telephones (Polycom, Cisco, etc.)
  • Development experience to build apps and integrations leveraging APIs, JSON, and JavaScript
Free account
Stop reading job ads. Get the ones that fit.
One free account turns this page into a shortlist built around your stack, your level and your pay.
Match on every job. Stack, seniority, pay and location, scored against your profile.
1,689,085 open roles. Read straight off company career pages, refreshed every day.
Unlimited applications. Every one you send is tracked in one place, on-site or on a company board.
3 tailored CVs a month. Rewritten for the exact job you are applying to. Included free.
Create a free account Continue with Google
Free forever. No card. Under a minute.

Your match

How well do you fit this role?
Two answers are enough for a real match. No account needed.
Check my fit
Answers stay in this browser until you create an account.

Recommended for you based on this role

Enterprise Apps
Similar stack
Same company
United States
$98k – $132k per year • Equity • Hybrid • Full-Time • 7+ years exp • Rosemont
Apex
Apex
MuleSoft
DevOps
Git
Apply
Remote (location not specified) • 5+ years exp
Apex
Cybersecurity
GDPR
Management
Agile
Apply
≈ $43k – $86k per year (Estimated) • Remote (Spain) • Full-Time • 5+ years exp • Bachelor's Degree • Barcelona
Game Dev
Unity
Apply
≈ $28k – $77k per year (Estimated) • Remote (Portugal) • Full-Time • 5+ years exp • Bachelor's Degree • Lisbon
Game Dev
Unity
Apply
≈ $51k – $99k per year (Estimated) • Remote (Poland) • Full-Time • 5+ years exp • Bachelor's Degree • Warsaw
Game Dev
Unity
Apply
≈ $72k – $145k per year (Estimated) • In office • 1+ year exp • Glen Allen
JavaScript
TypeScript
SQL
C#
C#
Entity Framework Core
Databases
Azure Cosmos DB
Frontend
Vue.js
Angular
React.js
DevOps
Azure
Git
Apply
≈ $65k – $113k per year (Estimated) • In office • Full-Time • Berlin
JavaScript
TypeScript
Frontend
Angular
React.js
DevOps
CI/CD
Docker
Apply
Incident manager 10 hours ago
In office • Bachelor's Degree • Bogotá
JavaScript
Node JS
Node JS
Commander.js
DevOps
Incident Management
Management
ITIL
ITSM
Apply
$93k – $109k per year • In office • Full-Time • 2+ years exp • Bachelor's Degree • Minneapolis
JavaScript
DevOps
Rest API
SOAP
Management
ServiceNow
Agile
Apply
≈ $21k – $42k per year (Estimated) • In office • 3+ years exp • Moscow
JavaScript
Kotlin
SQL
Databases
Apache Kafka
AI/ML
AI Agents
DevOps
Rest API
Bitbucket
SOAP
Management
Confluence
Jira
Agile
Scrum
UML
BPMN
Apply
≈ $75k – $167k per year (Estimated) • Remote (United States) • Full-Time • United States
AI/ML
AI Agents
Analytics
Microsoft Excel
Management
Google Sheets
Apply
≈ $100k – $199k per year (Estimated) • Remote (United States) • Full-Time • 7+ years exp • United States
Apply
≈ $135k – $258k per year (Estimated) • Remote (United States) • Full-Time • 5+ years exp • United States
Databases
Google BigQuery
BigQuery
AI/ML
Vertex AI
Agentic Workflows
DevOps
Terraform
GCP
CI/CD
Docker
Kubernetes
Google GKE
Google Cloud Run
IAM
Apply
≈ $79k – $183k per year (Estimated) • Remote (United States) • Full-Time • United States
Java
Java
Apache Tomcat
QA
Selenium
JMeter
Apply
Solution Architect 1 year ago
≈ $129k – $247k per year (Estimated) • Remote (United States) • Full-Time • 5+ years exp • Bachelor's Degree • United States
Apply
$70k – $126k per year • Remote (United States) • Full-Time • 9+ years exp • Bachelor's Degree • United States
Apply
$102k – $184k per year • Remote (United States) • Full-Time • 11+ years exp • Bachelor's Degree • United States
Management
Agile
Scrum
Apply
Equity • In office • High School Diploma • United States
Management
Outlook
Microsoft Office
Apply
≈ $63k – $170k per year (Estimated) • In office • Full-Time • High School Diploma • United States
Apply
≈ $40k – $90k per year (Estimated) • In office • High School Diploma • United States
Apply
See all jobs
This is one of many
1,689,085 more open roles from verified company boards, updated every day.
Browse all jobs Get matched roles