Field Team Leader

We are looking for a hands-on and technically skilled Field Team Leader to lead a team of Field Technicians and deliver high-quality installations, maintenance and service support to ikeja clients.

The role combines technical execution with team leadership, ensuring that all field work is completed safely, efficiently and to ikeja’s quality standards. The FTL also oversees team performance, tools, equipment and vehicles, while serving as the primary on-site point of contact for clients.

Key Responsibilities

As a Field Team Leader, you will be responsible for leading and supporting your team in the installation, maintenance, relocation and removal of ikeja’s network equipment. You will provide on-site technical guidance, oversee job completion and ensure that work is properly documented, safety standards are followed and clients receive professional service.

• Plan, coordinate and supervise team activities, including installations, maintenance, relocations and uninstalls.
• Ensure all tasks are completed accurately, safely and in line with ikeja’s SOPs and quality standards.
• Lead, motivate and hold team members accountable for their performance and professionalism, providing coaching and on-site technical guidance.
• Represent ikeja professionally at every client interaction, communicating clearly and managing client expectations.
• Maintain accountability for all tools, materials, test equipment and the vehicle assigned to the team.
• Ensure all tickets are completed, documented and closed off correctly on WebApps.
• Submit daily summaries and updates on job activities, escalating complex issues, delays or obstacles to the Field Team Controller (FTC).
• Ensure all team members follow ikeja’s health, safety and operational standards, including the correct use of PPE.
• Perform regular checks to ensure all tools and equipment are functional, safe and complete and report any loss, damage, or malfunction to the FTC.
• Promote operational discipline, punctuality, adherence to procedures and continuous skills development within the team.

Requirements

• Must have: Valid driver's license (held for a minimum of 1 year). Must be competent and confident driving a manual transmission vehicle in congested and challenging informal settlement roads and environments.
• Candidates will be required to undergo a practical driving competency assessment as part of the selection process.
• Matric or Grade 12 (advantageous).
• Minimum 2 years of field operations experience, preferably in telecommunications or wireless network installations.
• Proven team leadership experience: ability to guide, coach and hold technicians accountable.
• Strong technical skills and historical performance in installations, maintenance, troubleshooting and use of hand and power tools.
• Comfortable working at heights.
• Evidence of strong task completion and time management abilities.
• Bonus: you live in or are familiar with all the areas we serve.

Key Attributes

• Strong leadership and communication skills.
• Excellent technical competence and problem-solving ability.
• High attention to detail and commitment to quality.
• Dependability, integrity and composure under pressure.
• Passion for service excellence and customer satisfaction.

Benefits

• The opportunity to grow both in your personal and professional capacity.
• Health insurance and provident fund.
• Group risk cover.
• Access to an online wellness platform, providing free and confidential support from licensed therapists.

How to apply:

To apply for this role, please submit your recentresume outlining your experience and qualifications as part of this process.

Closing date: 20 November 2026

Should you not hear from us within 14 working days of the closing date, please consider your application unsuccessful.