Senior Business Analyst

iKnowHow Group is a dynamic, international technology company with 24+ years of experience and a team of 300+ talented professionals delivering innovative technology solutions across Energy, Telecommunications, Banking & Financial Services, and the Public Sector.

Through its specialized subsidiaries, it brings domain expertise in areas such as Health and Robotics-blending deep industry knowledge with advanced, future-ready technologies.

At its core, iKnowHow S.A. delivers end-to-end project development - both internal and client-facing - turning strategy into scalable, real-world solutions. Our portfolio spans Data & AI platforms, enterprise integration, cloud-native applications, and large-scale digital transformation initiatives, enabling leading organizations across the public and private sectors to evolve and grow.

We’re looking for curious, driven people who want to create impact through technology-and grow with us.

As we continue to grow, we are seeking a skilled and motivated Senior Business Analyst with strong technical skills and solid working experience to join and contribute to the development of modern, scalable, and high-performing digital solutions.

Responsibilities :

· Gain expertise in relevant business domains, understand users' objectives, and align software applications to meet their needs effectively.

· Elicit, analyze, document, and validate business requirements in collaboration with customer stakeholders. Engage with the appropriate team members to ensure technical feasibility and efficiency of proposed functionalities.

· Identify and document both functional and non-functional requirements.

· Develop and maintain a prioritized backlog of software features, enhancements, and bugs.

· Produce comprehensive functional specifications along with wireframes and seek timely approval from customers to facilitate efficient Sprint planning.

· Participate in planning meetings, offering clarifications and setting priorities as required.

· Attend daily alignment meetings with the team to ensure that delivered features align with specified requirements.

· Conduct regular meetings with the implementation team to estimate forthcoming scope.

· Provide support in creating and updating documentation as needed.

Requirements

· Bachelor’s degree in Information Technology, Computer Science, Business Administration, Computer Engineering or any related field.

· 5+ years of experience as a Business Analyst in Banking projects.

· Strong experience with business analysis tools, modeling techniques and project methodologies.

· Strong hands-on experience in Mortgage Lending / Home Loans within the Banking Industry.

· Understanding of software applications' fundamental principles, communication methods, and their impact on user experience.

· Demonstrate an analytical mindset capable of synthesizing, abstracting, and effectively communicating information to diverse audiences.

· Proficient verbal and written communication skills in English.

· Strong leadership skills, collaborative spirit, sense of ownership, and accountability.

Nice to have:

· MBA

· Familiarity with Agile/Waterfall methodologies

· Experience with Business Requirements Documents (BRDs) and Functional Specifications Documents (FSDs)

· Knowledge of Jira and Confluence

Benefits

· An attractive salary package

· Private health insurance plan

· Career development and growth opportunities

· Continuous training via personalized seminars

· An amazing private & open-office workspace in Athens #LI_Hybrid

· Stable and enjoyable working environment