Guest Room Attendant

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Pledge for Success:

We are dedicated in hiring outstanding individuals who share in our commitment and passion in serving our guests. Ambition, dedication, attention to detail, and a warm smile are all winning characteristics that lead to the spirit of who we are.

Position Summary:

This position is responsible for the overall cleanliness of the hotel guest rooms.

Primary Duties and Responsibilities:

• Promotes superior guest service.
• Maintains, and perpetuates a positive organizational culture according to the principles of the Spirit of Tâlícn and the Core Values of ilani.
• Responsible for making beds, cleaning bathrooms and floors, vacuuming, dusting, and replenishing of fresh linens and amenities.
• Arranges all toiletries and bedroom amenities to pre-set standards.
• Maintains assigned cleaning equipment and tools.
• Keeps carts, linen racks, and equipment neat and orderly.
• Reports uncommon conditions, maintenance problems and repairs to a Housekeeping Supervisor.
• Follows established chemical and key control usage and procedures.
• Maintains cleanliness and supply inventory in storage areas.
• Assists with recycling efforts.

• Performs other projects as assigned.

Minimum Qualifications:

• Must possess excellent interpersonal skills with an ability to foster a supportive and enabling team environment.
• Previous cleaning experience or the ability to use cleaning equipment and supplies.
• Must be able to communicate effectively in English.
• Ability to learn the appropriate hotel operating systems.
• Ability to maintain an average room inspection score of 90% or higher.
• Ability to complete a twelve-credit or more quota within an eight-hour shift.
• Cleans guest rooms and maintains cleaning equipment according to department standards.
• Willingness to gain knowledge of regulatory safety practices on MSDS, OSHA regulations, Hazardous Communication and Blood borne pathogens.
• Must be able to stand for long periods of time with frequent reaching, lifting, and bending.
• Must be able to lift up to 25 lbs.
• Must be able to work various shifts and flexible hours.
• Must maintain highest level of privacy and confidentiality.
• Must possess the ability to appropriately manage stressful situations.

• Must be willing to work in a smoking environment.
• Must be willing to adhere to company safety measures.

Preferred Qualifications:

• Housekeeping experience in a 3-4 Diamond hotel preferred.

Work Shift:

Wages:

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