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Salary
$75k – $172k per year (Estimated)
Location
In office (Singapore)
Seniority
Senior · 5+ years exp
Overview
Company
Impact
Profile match
Income Insurance is an insurance company in Singapore driven by a social purpose. Find out how we're making insurance, savings and investments simple and honest.

Key Responsibilities

  • Provide BAU network operations support (monitoring, troubleshooting, incident resolution)
  • Manage and maintain network infrastructure (firewalls, switches, wireless, load balancers, VPN)
  • Support and deliver network projects and enhancements
  • Monitor network performance and ensure availability and reliability
  • Perform patching, firmware upgrades, and security configurations
  • Handle network-related service requests and escalation
  • Work with vendors and partners for issue resolution and implementation
  • Maintain network documentation, diagrams, and asset inventory
  • Ensure adherence to change management and configuration policies
  • Support audit requests and maintain required artefacts
  • Update security standards and baseline documents
  • Participate in procurement and deployment of network solutions
  • Provide standby support when required

Requirements Experience & Skills

  • At least 5 years of hands-on experience in network and security infrastructure
  • Strong knowledge in:
    • Firewall (e.g. Palo Alto)
    • Switching and routing
    • Wireless and NAC (e.g. Aruba, ClearPass)
    • VPN and remote access
    • Load balancers (e.g. F5, Alteon)
  • Exposure to SD-WAN, VXLAN, and cloud (AWS) preferred
  • Experience in network project delivery and operations

Qualifications

  • Relevant certifications (e.g. CCNP/CCIE) preferred
  • Additional certifications (e.g. Network+, CISSP) are an advantage

Key Competencies

  • Strong troubleshooting and analytical skills
  • Good communication and stakeholder management
  • Ability to work independently and under pressure
  • Proactive, adaptable, and continuous learning mindset
  • Strong ownership and accountability

Others

  • Willing to support after office hours when required
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