Salary
≈ $75k – $172k per year (Estimated)
Location
In office (Singapore)
Seniority
Senior · 5+ years exp
Overview
Company
Impact
Profile match
Income Insurance is an insurance company in Singapore driven by a social purpose. Find out how we're making insurance, savings and investments simple and honest.
Key Responsibilities
- Provide BAU network operations support (monitoring, troubleshooting, incident resolution)
- Manage and maintain network infrastructure (firewalls, switches, wireless, load balancers, VPN)
- Support and deliver network projects and enhancements
- Monitor network performance and ensure availability and reliability
- Perform patching, firmware upgrades, and security configurations
- Handle network-related service requests and escalation
- Work with vendors and partners for issue resolution and implementation
- Maintain network documentation, diagrams, and asset inventory
- Ensure adherence to change management and configuration policies
- Support audit requests and maintain required artefacts
- Update security standards and baseline documents
- Participate in procurement and deployment of network solutions
- Provide standby support when required
Requirements Experience & Skills
- At least 5 years of hands-on experience in network and security infrastructure
- Strong knowledge in:
- Firewall (e.g. Palo Alto)
- Switching and routing
- Wireless and NAC (e.g. Aruba, ClearPass)
- VPN and remote access
- Load balancers (e.g. F5, Alteon)
- Exposure to SD-WAN, VXLAN, and cloud (AWS) preferred
- Experience in network project delivery and operations
Qualifications
- Relevant certifications (e.g. CCNP/CCIE) preferred
- Additional certifications (e.g. Network+, CISSP) are an advantage
Key Competencies
- Strong troubleshooting and analytical skills
- Good communication and stakeholder management
- Ability to work independently and under pressure
- Proactive, adaptable, and continuous learning mindset
- Strong ownership and accountability
Others
- Willing to support after office hours when required
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