Data and Insight Manager

Could you be Incommunities new Data and Insight Manager? This is a key role supporting trusted data, self service reporting and evidence led decision making across the organisation. You'll provide day to day leadership of Data and Insight workflow, capacity, stakeholder engagement and delivery reporting.

About us

We are a social housing landlord and one of the largest housing providers in the region with over 22,000 social and affordable homes, mainly in the Bradford district. We employ a talented workforce of nearly 1,000 people.

In 2024 we’ve launched our five-year Corporate Strategy, which runs to 2029. Our purpose is to provide high quality homes, services, and support to our customers, so we’ve worked with colleagues and customers to find out what’s important to them. Our customers sit at the heart of what we do, and our colleagues are the people who’ll help us achieve our vision, which is to create the best customer experience to improve everyday lives.

Duties include:

• Own and manage the Data & Insight demand intake process, ensuring requests have clear business sponsorship, requirements, outcomes and acceptance criteria.
• Coordinate triage, prioritisation and backlog management across reporting, analysis, data quality, regulatory and transformation activity.
• Maintain visibility of work in progress, dependencies, blockers, risks and benefits through agreed reporting routes.
• Provide day-to-day management of Data & Insight team workflow, capacity planning and delivery priorities.
• Support and develop team members, encouraging consistent standards, knowledge sharing and continuous improvement.
• Ensure data and reporting requests follow agreed governance, prioritisation and approval routes.
• Escalate risks, dependencies, data quality concerns, delivery conflicts and resourcing pressures through the appropriate governance forums.
• Support adoption of consistent data standards, data ownership, data dictionary activity and use of reporting and insight.
• Contribute to the development of self-service reporting, Microsoft Fabric readiness, AI governance and improved organisational data maturity.

Requirements

• Experience of managing data, reporting, insight or business intelligence demand in a complex organisation.
• Experience of coordinating priorities, requirements, delivery plans, risks, dependencies and stakeholder expectations.
• Previous experience of managing or developing a team, with a focus on quality, delivery and continuous improvement.
• Working with business stakeholders to define reporting, insight, data quality or performance requirements.
• Improving processes, governance or ways of working so data and insight activity is more transparent, prioritised and outcome focused.
• Working with senior colleagues and service leads to support evidence-led decision making and organisational performance improvement.
• Strong planning, coordination and prioritisation skills, with the ability to manage competing demand and maintain a clear delivery backlog.
• Strong analytical thinking, with the ability to understand data quality issues, dependencies, risks and the value of insight to services.
• Knowledge of how trusted data and insight support customer outcomes, regulatory assurance and business decision making.
• Right to work in the UK - Visa sponsorship is not available.

Benefits

• Salary of £60,000 per year
• Social Housing Pension Scheme with up-to 10% employer contribution
• 28 days annual leave that increases with service plus bank holidays
• Option to buy and sell annual leave
• Training, development, and qualification opportunities
• Our Hub: our wellbeing and benefits site, with exclusive access to discounts and savings (at over 800 retailers)
• Corporate health scheme membership
• Access to an Employee Assistance Programme
• Cycle to work scheme
• Local gym membership discounts.
• A team of trained Mental Health First Aiders who are available for colleagues to contact for support

Join Our Team!

We’re looking for great people to join us! At Incommunities, we’re committed to creating a workplace where everyone feels valued, included, and supported. We actively welcome applicants from all backgrounds, abilities, and experiences-because we know that diverse perspectives make us stronger.

Based in Bradford, a city known for its rich cultural diversity, we serve vibrant communities. As a social housing provider, we’re passionate about making a real difference by providing safe, affordable homes and improving lives.

Our recruitment process is designed to support you every step of the way. If you need any adjustments or assistance, just let us know.

We’re proud to be a Mindful Employer, committed to mental health and wellbeing. We also hold the ‘Committed’ Menopause Friendly Accreditation, recognising the importance of support in the workplace.

Apply early! We review applications as they come in and may close the advert before the deadline.

Ready to make an impact? Come work with us!