Client Partner Engagement Executive

Key Responsibilities

1. Client Interaction & Communication

• Support account managers in client meetings, CXO discussions, and presentations

• Understand customer business goals, digital transformation initiatives, and roadmap requirements

• Build confidence in articulating ideas clearly and professionally

• Learn to understand client problems and business contexts

2. Research & Opportunity Identification

• Conduct market research, account research, and competitor analysis

• Identify potential areas of opportunity within accounts

• Support in building account plans and opportunity pipelines

3. Proposal & Pre-Sales Support

• Assist in preparing proposals, client presentations, and solution documents

• Work with internal teams to gather inputs for client pitches

• Learn how to connect business needs with technical solutions and evolve toadvising customers on technology strategy, architecture, and best practices

• Recommend innovative solutions leveraging Cloud, AI, Automation, Integration, Analytics, and Data platforms

• Participate in Event & Webinar Campaigns and ensure closure with needed follow-ups

• Account Specific Newsletter Campaigns and Follow-ups

4. Cross-Functional Collaboration

• Work closely with sales, delivery, and solution teams including Finance, HR etc.

• Participate in internal discussions on estimations, pricing, and approach

• Gain exposure to end-to-end deal lifecycle evolving in managing deals independently later

5. Learning Commercial & Negotiation Basics

• Shadow account managers in commercial discussions

• Understand pricing models, contracts, and negotiation strategies

• Develop business and financial acumen over time

Experience We Are Looking For

• 4-8 years of experience in delivery, sales, consulting, customer success, or client engagement roles.

• Proven exposure to digital transformation, cloud adoption, and modernization initiatives.

• Strong ownership mindset with a demonstrated ability to take initiative, drive outcomes, and ensure accountability.

• Excellent analytical and problem-solving skills, with the ability to deconstruct complex business challenges into actionable recommendations.

• Strong stakeholder management, influencing, and negotiation skills, with the ability to build trusted client relationships.

• Comfortable working with data, business insights, and value-driven business cases to support decision-making.

• Ability to adapt in fast-paced environments, effectively prioritize tasks, and develop execution plans to achieve growth and performance KPIs.

• Demonstrated learning agility and passion for adopting emerging technologies while understanding evolving customer landscapes.

• Working knowledge of AI/ML, intelligent automation platforms, APIs, integrations, ERP systems, and enterprise technologies.

• Proficiency in CRM platforms and Microsoft Office Suite, particularly PowerPoint and Excel.

• Familiarity with SAP technology platforms and enterprise application ecosystems.

Qualification

• Strong academic background with a BTech/BE

• Master’s degree / MBA (Sales / Strategy / Operations) preferred