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IT Support Technician
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Salary
≈ $14k – $33k per year (Estimated)
Location
In office (Porto)
Seniority
Principal
Employment
Full-Time
Confirmed on the employer's own hiring board on Oct 28, 2026. First seen by Alion on Sep 2, 2026. Inetum scores B on the Alion truth index.
Overview
Company
Impact
Profile match
Inetum is a European digital services company founded in France in 1970 as Gfi Informatique and renamed in 2021 after its acquisition by the private equity firm Bain Capital. It provides consulting, application development, infrastructure and managed services to clients across roughly twenty countries, with particular strength in France, Spain, Portugal and Belgium and a large nearshore delivery base in Morocco and Eastern Europe. Alongside services the group publishes its own software for public administration, human resources and finance, which gives it recurring licence revenue that pure services competitors lack.
Inetum is a European leader in digital services, supporting organizations as they navigate continuous technological change. The company helps clients accelerate their digital transformation through a broad portfolio that includes consulting, application services, digital engineering, cloud, cybersecurity, platforms, and infrastructure services
We are looking for an IT Support Technician to provide on-site end-user support and help maintain the smooth operation of IT services. The role combines troubleshooting, hardware and device management, and collaboration with technical teams to deliver effective support within a Microsoft 365 and Windows environment.
Main Responsibilities
- Provide on-site IT support for end users, helping to resolve incidents, support workplace technology, and maintain a positive user experience.
- Provide L1-L2 end-user support.
- Support Microsoft 365 and Windows environments.
- Manage hardware and end-user devices.
- Troubleshoot and resolve technical incidents.
- Deliver support through effective communication and customer service.
- Experience providing end-user IT support.
- Knowledge of Microsoft 365 and Windows environments.
- Ability to troubleshoot technical issues.
- Strong communication and customer service skills.
- On-site
- Location: Baltar, Porto
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