Senior DevOps Engineer /BP

Inetum Polska is part of the global Inetum Group and plays a key role in driving the digital transformation of businesses and public institutions. Operating in cities such as Warsaw, Poznan, Katowice, Lublin, Rzeszow, Lodz the company offers a wide range of IT services. Inetum Polska actively supports employee development by fully funding training, certifications, and participation in technology conferences. Additionally, the company is involved in local social initiatives, such as charitable projects and promoting an active lifestyle. It prides itself on fostering a diverse and inclusive work environment, ensuring equal opportunities for all.

Globally, Inetum operates in 19 countries and employs over 28,000 professionals. The company focuses on four key areas:

• Consulting (Inetum Consulting): Strategic advisory services that help organizations define and implement innovative solutions.
• Infrastructure and Application Management (Inetum Technologies): Designing and managing IT systems tailored to clients’ individual needs.
• Software Implementation (Inetum Solutions): Deploying partner solutions from industry leaders like Microsoft, SAP, Salesforce, and ServiceNow.
• Custom Software Development (Inetum Software): Creating unique software solutions to meet specific client needs.

With strategic partnerships with major technology giants, including Microsoft, SAP, Salesforce, and ServiceNow, Inetum delivers advanced technological solutions tailored to customer requirements. In 2023, Inetum reported revenues of €2.5 billion, underscoring its strong position in the digital services market.

Inetum distinguishes itself by offering a comprehensive range of benefits that meet the diverse needs of employees, providing flexibility, support and commitment. Here's what makes working at Inetum unique:

Attractive financial benefits:

• A cafeteria system that allows employees to personalize benefits by choosing from a variety of options.
• Generous referral bonuses, offering up to PLN6,000 for referring specialists.
• Additional revenue sharing opportunities for initiating partnerships with new clients.

Professional development and team support:

• Ongoing guidance from a dedicated Team Manager for each employee.
• Tailored technical mentoring from an assigned technical leader, depending on individual expertise and project needs.

Community and Well-Being:

• Dedicated team-building budget for online and on-site team events.
• Opportunities to participate in charitable initiatives and local sports programs.
• A supportive and inclusive work culture with an emphasis on diversity and mutual respect.

We are looking for an experienced Senior DevOps / MLOps Engineer to join a high-impact project focused on the production deployment of an Anti-Churn Machine Learning system.

The goal of the project is to transition an analytical churn-prevention model from Proof of Concept (PoC) into a fully scalable, production-grade solution.

Key project pillars include:

• Prediction optimization - improving model performance using transactional and behavioral data (Oracle DWH)
• MLOps ecosystem development - full lifecycle automation (CI/CD) using Kubernetes, Apache Airflow, and MLflow
• Explainable AI (XAI) - implementation of SHAP to better understand customer behavior and decision factors

  Key Responsibilities

• Design and implement stable runtime environments based on Kubernetes (RKE2 / Rancher)
• Build and maintain end-to-end CI/CD pipelines using GitLab CI/CD and Nexus
• Orchestrate complex data pipelines and batch workloads in Apache Airflow (KubernetesPodOperator)
• Implement enterprise-grade security standards, including:
  • HashiCorp Vault integration
  • Secrets management
  • RBAC policies
• Configure and maintain monitoring and alerting for ML systems (Prometheus, Grafana, ELK)
• Collaborate closely with Data Engineering and Data Science teams to optimize container resource usage

Must-Have Requirements

• 5+ years of experience in DevOps or System Engineering
• Expert-level knowledge of Kubernetes (administration, networking, storage), especially in on-premise environments
• Hands-on experience with MLOps automation and Apache Airflow orchestration
• Proven track record delivering secure solutions in regulated industries (FinTech, Banking, Insurance)
• Strong experience with CI/CD tools and containerization (Docker)
• Solid knowledge of MLflow (Tracking, Model Registry, Serving)

Nice to Have

• Experience with Infrastructure as Code tools (Terraform, Ansible)
• Familiarity with air-gapped environments (restricted internet access setups)

We hereby inform you that Inetum Polska sp. z o.o. has implemented an internal reporting (whistleblowing) procedure. The content of the procedure and the possibility to submit an internal report are available at:

https://inetum.whispli.com/speakup?locale=pl