Portfolio Reconciliation Specialist

Infinit-O is the trusted, customer-centric, and sustainable leader in Business Process Optimization. We empower finance and healthcare organizations to thrive in a digital-first world by combining specialized industry expertise and innovative technology for 20 years. We navigate complex industry landscapes to drive transformative outcomes, helping businesses streamline operations, enhance customer experience, and achieve sustainable growth backed by a world-class Net Promoter Score of 75. Our approach combines operational efficiency with a human-centered ethos, ensuring sustainable value creation for our clients and team members. As a Certified B Corporation, Infinit-O is committed to the highest standards of social and environmental performance, accountability, and transparency. We embed these values into every aspect of our operations-aligning business success with a positive impact on our clients, people, and communities. Our commitment to Diversity, Equity, and Inclusion (DEI) is integral to our mission. We believe that building inclusive, equitable teams is not only the right thing to do-it is also essential for driving innovation and better business outcomes. We actively promote equal opportunity through inclusive hiring practices, continuous learning programs, and regular equity assessments to ensure a fair and empowering workplace for all. Key responsibility: Operations Analyst - Portfolio Reporting: Seeking new members on our Portfolio Reconciliation team. Our primary goal is to ensure client retention through completing reconciliation of transactions against custodial statements of record for accounts containing financial securities. As an operations analyst, you will complete daily and monthly client account reconciliation services across custodial and alternative investment accounts using proprietary software technology. What you’ll do: In the reconciliation function, you will be working closely with the Implementation and Global Access teams to understand the client’s portfolio and fund structure as well as to ensure all required deliverables are complete. To do this, you will perform various types of reconciliations to ensure that data is accurate and client service expectations are met. We are counting on you! You will have the opportunity to troubleshoot complex exceptions, complete new account setup and rebuild, provide data management for alternative assets, and review client reporting to validate accuracy. As the record keeper for the fund, you will be responsible for collecting and maintaining security pricing details in various formats from the third-party vendors as well as broker quotes. Additionally, you will manage the documentation of processes and procedures relating to individual client needs. You will communicate with appropriate internal teams or client teams to resolve open issues and questions, reaching out to internal technology support and vendor support when necessary to resolve any production issues or system support queries. We want you to succeed and look for future solutions! Through attending and participating in various IMS and corporate professional development sessions, you will acquire the tools to identify processes across the division and organization. You will have the opportunity to partner with a diverse team and grow your career.

Requirements

Requirements: BA / BS in Accounting, Finance, Economics, Mathematics, or 0-1 year of equivalent work experience. Internship experience preferred. Intermediate skills in Microsoft Excel. A fundamental understanding of accounting principles and investment terminology. The self-motivation, organization and drive to complete multiple client deliverables in a timely manner without sacrificing excellence or quality. Strong written and verbal communication skills as you will primarily support your clients through email and/or phone calls. Strong customer service skills as you will be communicating daily with your clients and other service providers.