Voice Engineer - Software Engineer

Info Way Solutions · Information Security · 2 days ago

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Location

In office (Austin)

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H-1B filings in 12 months: 25 · for this role: 15

Employment

Full-Time

First seen by Alion on Nov 13, 2026.

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Info Way Solutions

Cyber Security Solutions. Safeguarding your digital assets with advanced threat protection and monitoring.

infowaygroup.com · HQ: Dallas, United States · Information Security · 201-500 employees

Tech stack of Info Way Solutions

Job Title: Voice Engineer
Role: Software Engineer – Voice/Telephony
Location: Austin, TX

Client: Cognizant/Apple
Work Model: Onsite
Experience: 1–2 Years

Job Summary

We are looking for a Voice Engineer with 1–2 years of hands-on experience in voice communication technologies and real-time media protocols. The ideal candidate should have a strong understanding of SIP, RTP, and media servers, along with the ability to troubleshoot, develop, and support voice communication solutions.

Experience with WebRTC is an added advantage.

Key Responsibilities

Develop, maintain, and support voice communication and telephony-based software solutions.
Work with SIP (Session Initiation Protocol) for call signaling, session establishment, and call management.
Implement and troubleshoot RTP (Real-time Transport Protocol) for real-time audio and media transmission.
Work with media servers to support voice processing, call routing, and media streaming.
Troubleshoot voice quality issues, call connectivity, signaling failures, and media transmission problems.
Analyze SIP messages, RTP packets, and call flows to identify and resolve technical issues.
Collaborate with software engineering and infrastructure teams to improve voice application performance.
Support integration and testing of voice communication components.
Ensure reliability, scalability, and performance of voice-based applications.

Required Technical Skills

Required Qualifications

1–2 years of experience in voice engineering, telecommunications, or software engineering.
Hands-on knowledge of SIP and RTP protocols.
Practical experience working with media servers.
Understanding of voice signaling, call flows, and real-time media communication.
Strong troubleshooting and analytical skills.
Good communication and collaboration skills.

Preferred Qualifications

Exposure to WebRTC technologies.
Understanding of real-time communication architectures.
Familiarity with voice quality monitoring and troubleshooting tools.

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