Business Development Representative

Working at Infobip means being part of something truly global. With 75+ offices across six continents, we’re not just building technology - we’re shaping how more than 80% of the world connects and communicates.

As employees, we take pride in contributing to the world’s largest and only full-stack cloud communication platform. But it’s not just what we do, it’s how we do it: with curiosity, passion, and a whole lot of collaboration.

We operate with an AI-first mindset, embedding intelligent tools into our daily workflows to work smarter and more efficiently. Every role here benefits from and contributes to this approach.

If you're looking for meaningful work and challenges that grow you in a culture where people show up with purpose, this is your opportunity.

Let’s build what’s next, together.

What this role is all about

As a Business Development Representative (BDR), you will focus on outbound prospecting and pipeline generation across assigned regions, industries, and target accounts. This is an individual contributor role within the regional sales structure, reporting directly to the Business Development Lead. You will identify new business opportunities, engage prospective customers through modern outreach channels, and generate qualified meetings that contribute directly to regional growth objectives.

The BDR role is also designed as a key talent development position within the commercial organization, offering strong exposure to Sales, Customer Facing teams, and strategic pipeline generation activities, while preparing you for future progression into Mid-Market and Tier 1 customer-facing roles.

What you’ll do

• Execute outbound prospecting activities across assigned regions, industries, and target accounts
• Engage prospective customers through email, phone, LinkedIn, and other digital outreach channels
• Research target accounts, industries, and buying personas to identify new business opportunities
• Generate qualified meetings and sales opportunities for Account Executives and Customer Facing teams
• Collaborate with Regional Sales teams to support pipeline generation and strategic growth initiatives
• Support regional and industry-focused outbound campaigns and initiatives
• Maintain outreach sequences and engagement activities using approved tools and methodologies
• Use prospecting and research tools to validate and enrich account and contact information
• Maintain accurate prospect, account, and activity data within Salesforce and outreach platforms
• Follow qualification standards and outreach best practices to ensure high-quality pipeline generation
• Build knowledge of Infobip solutions, products, industries, and customer use cases
• Collaborate with Marketing and Sales Enablement teams to improve outreach effectiveness and conversion rates
• Utilize AI tools and automation to improve prospect research, productivity, and engagement quality
• Participate in onboarding, coaching, and continuous learning initiatives

What success looks like

• Consistent generation of qualified meetings and sales opportunities
• Strong contribution to pipeline growth and regional business targets
• High-quality prospecting activity and outreach execution
• Accurate and timely CRM updates and reporting discipline
• Effective collaboration with Sales, Marketing, and Customer Facing teams
• Continuous development of commercial and prospecting capabilities

What makes you a strong fit

• Interest in sales, business development, or B2B technology environments
• Strong written and verbal communication skills
• Comfortable with outbound prospecting and structured outreach activities
• Curious, coachable, and motivated to grow within a commercial career path
• Organized and detail-oriented, with strong CRM discipline
• Ability to work independently while collaborating across teams
• Interest in modern prospecting methodologies, AI tools, and sales technologies
• Fluent English, spoken and written

• Financial rewards & recognition - A fair compensation aligned with your experience, industry, and market standards, performance-driven bonuses, regular reviews to support your growth and recognize your contributions, and a culture that values your impact.

• Flexible work arrangements - We combine in-person collaboration with remote work and flexible working hours, because great ideas happen everywhere - and not always between 9 and 5.

• ESOP (Employee Stock Ownership Plan) - As an Infobip employee, you’ll have the opportunity to share in our company’s success through stock options.

• Work-life balance and Well-being - We offer time off when you need it, special leave days for life’s big moments, and a flexible hybrid work model tailored to local regulations.

• Career mobility - Your career is a journey. With internal mobility, upskilling, and mentorship, we help you shape your path.

• Professional development - Learning never stops. Onboarding, mentorship, and training programs help you grow - no matter where you start.

• International mobility - Ready to take your career global? Explore short and long-term opportunities in our Hubs worldwide.

While some benefits may vary by location, our goal remains the same: to support your growth, well-being, and success - wherever you are.

Diversity drives connection

Infobip is built on diverse backgrounds, perspectives, and talents. We’re proud to be an equal-opportunity employer and are committed to fostering an inclusive workplace.

No matter your race, gender, age, background, or identity - if you have the passion and skills to thrive, there’s a place for you here.

All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status or any other part of one's identity.

Read more about our hiring process.