SRE Production support engineer

Infosys • IT Consulting & Digital Transformation • IT Outsourcing & Dedicated Teams • On-call duty • Bachelor's Degree • SQL • SSIS • 8 days ago
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Location
In office (Bengaluru)

Confirmed on the employer's own hiring board on Oct 3, 2026. First seen by Alion on Sep 23, 2026. Infosys scores C on the Alion truth index.

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Infosys

Infosys Limited is an Indian multinational information technology company providing business consulting, information technology, and outsourcing services. Founded in 1981 by N. R. Narayana Murthy and six engineers in Pune, India, the company is headquartered in Bengaluru and stands as one of India's largest IT services companies.
infosys.com • HQ: Bengaluru, India • IT Consulting & Digital Transformation • IT Outsourcing & Dedicated Teams • 5000+ employees • Est. 1981
Tech stack of Infosys

Responsibilities

  • Provide L2 production support for business-critical applications.
  • Monitor application and infrastructure health using SRE monitoring tools.
  • Analyze and resolve production incidents within defined SLAs.
  • Perform root cause analysis (RCA) and implement preventive measures.
  • Troubleshoot application, server, and database-related issues.
  • Use SQL queries for data validation, troubleshooting, and issue analysis.
  • Work closely with development, infrastructure, and database teams to resolve production issues.
  • Participate in deployment, release, and change management activities.
  • Monitor system performance, availability, and reliability metrics.
  • Create and maintain support documentation, runbooks, and SOPs.
  • Support on-call rotations and major incident management processes.
  • Identify automation opportunities to improve operational efficiency.

Technical requirements

Primary skills-Foundational->Maintenance and Production Support process->PLM Production Support process,Technology->DevOps->Site Reliability Engineering(SRE),Technology->Infrastructure-Storage-Administration->UNIX Storage,Technology->SQL SSIS->SQL Server

Preferred skills

Foundational->Maintenance and Production Support process->PLM Production Support process,Technology->DevOps->Site Reliability Engineering(SRE),Technology->Infrastructure-Storage-Administration->UNIX Storage,Technology->SQL SSIS->SQL Server

Education

MCA,MTech,Bachelor of Engineering,BCA,BTech

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