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Salary
≈ $22k – $65k per year (Estimated)
Location
In office (Bengaluru)
Seniority
Staff

Confirmed on the employer's own hiring board on Oct 21, 2026. First seen by Alion on Sep 23, 2026. Infosys scores A on the Alion truth index.

Overview
Company
Impact
Profile match
Infosys Limited is an Indian multinational information technology company providing business consulting, information technology, and outsourcing services. Founded in 1981 by N. R. Narayana Murthy and six engineers in Pune, India, the company is headquartered in Bengaluru and stands as one of India's largest IT services companies.

Responsibilities

  • Provide L2 production support for business-critical applications.
  • Monitor application and infrastructure health using SRE monitoring tools.
  • Analyze and resolve production incidents within defined SLAs.
  • Perform root cause analysis (RCA) and implement preventive measures.
  • Troubleshoot application, server, and database-related issues.
  • Use SQL queries for data validation, troubleshooting, and issue analysis.
  • Work closely with development, infrastructure, and database teams to resolve production issues.
  • Participate in deployment, release, and change management activities.
  • Monitor system performance, availability, and reliability metrics.
  • Create and maintain support documentation, runbooks, and SOPs.
  • Support on-call rotations and major incident management processes.
  • Identify automation opportunities to improve operational efficiency.

Technical requirements

  • Primary skills:Technology->DevOps->Site Reliability Engineering(SRE),Technology->Infrastructure-Storage-Administration->UNIX Storage,Technology->Maintenance and Production Support process->Finacle Product Maintenance process,Technology->SQL SSIS->SQL Server

Preferred skills

Technology->DevOps->Site Reliability Engineering(SRE),Technology->Maintenance and Production Support process->Finacle Product Maintenance process,Technology->Infrastructure-Storage-Administration->UNIX Storage,Technology->SQL SSIS->SQL Server

Education

MCA,MTech,Bachelor of Engineering,BCA,BTech

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