Solutions Architect (Presale & Cloud Partner)

Location: Gurgaon (Onsite, 5 days a week)

Experience: 2-4 years in Cloud / DevOps / Infrastructure; 2+ years in Presales, Solution Architecture, or Customer-Facing Technical Roles

About infra360

Infra360 is a fast-growing Cloud, DevOps, and Infrastructure Services company helping startups and enterprises modernize, secure, and scale their platforms across AWS, Azure, and GCP.

We work with technology-driven organizations on:

• Cloud migrations and modernization
• DevOps & SRE enablement
• Cloud cost optimization and cloud economics
• Security, reliability, and platform scalability

At infra360, presales is a core business function, not sales support. This role directly impacts deal quality, delivery success, and long-term customer trust.

Role Overview

We are looking for a strong Presales / Solutions Architect who can bridge business requirements, technical architecture, and commercial clarity.

You will work closely with the Founder, Head of Growth / Customer Success, and Delivery Leads to design the right solutions, scope engagements accurately, and ensure infra360 wins the right deals - not just more deals.

This role has high ownership and visibility and acts as a gatekeeper for delivery quality.

Key Responsibilities

• Cloud Partner & Program Enablement

• Support AWS Partner Network (APN) requirements (GCP & Azure are big plus as well), including architecture alignment and assessment inputs
• Participate in cloud migration and modernization programs by owning technical eligibility and assessments
• Collaborate with the Head of Growth on deal registration, co-sell motions, and funding opportunities

• Client Discovery & Presales Ownership

• Lead technical discovery calls and workshops with CTOs, engineering leaders, and platform teams
• Understand customer pain points across scale, reliability, security, and cost
• Translate business context into clear technical and service-level solutions

• Solution Architecture & Design

• Design cloud and DevOps architectures primarily on AWS (Azure/GCP exposure is a plus)
• Define modernization approaches, including containers, serverless, CI/CD, observability, and SRE practices
• Create target-state architectures, diagrams in draw.io, migration strategies, and phased execution roadmaps

• Proposals, RFPs & SOWs

• Own technical solutioning for:
  • Proposals and solution decks
  • RFPs / RFIs
  • Statements of Work (SOWs)
• Perform high-level effort estimation, scope definition, and risk identification
• Ensure solutions are delivery-feasible, margin-positive, and outcome-driven

• Cloud Economics & Assessments

• Conduct cloud cost assessments, optimization reviews, and TCO / ROI analysis
• Support cloud migration and modernization assessments (e.g., AWS MAP)
• Help customers understand cost vs performance vs reliability trade-offs

• Presales → Delivery Handover

• Ensure smooth handover from presales to delivery teams
• Clearly document assumptions, scope boundaries, risks, and success criteria
• Support early delivery phases to ensure alignment and avoid scope drift

• Internal Enablement

• Create reusable presales assets (architecture templates, pitch decks, estimation frameworks)
• Mentor engineers on solution thinking and customer communication
• Work with leadership to continuously improve win rates and deal quality

Required Skills & Experience

Technical

• Strong hands-on experience with AWS (mandatory)
• Good understanding of:
  • Cloud networking, IAM, and security fundamentals
  • Containers (Docker, Kubernetes, ECS/EKS/AKS)
  • CI/CD pipelines and DevOps tooling
  • Observability, reliability, and performance concepts
• Experience designing and reviewing production-grade cloud architectures

Presales & Business

• Proven experience in technical presales or solution architecture roles
• Comfortable leading customer-facing discussions and workshops
• Experience creating SOWs, proposals, and technical sections of RFPs
• Ability to explain complex technical ideas in simple, business-friendly language

Soft Skills

• Strong communication and stakeholder management skills
• High ownership mindset - comfortable pushing back on poorly scoped deals
• Structured thinking with strong attention to detail
• Collaborative approach with sales, delivery, and leadership teams

Good to Have

• AWS / Azure / GCP certifications
• Experience with managed services or consulting organizations
• Exposure to security, compliance, or audit-led engagements
• Experience working with mid-market or enterprise customers

What Success Looks Like in This Role

• Higher win rates with better-qualified opportunities
• Clean, well-scoped SOWs with minimal delivery escalations
• Strong trust from customers and internal delivery teams
• Reduced founder dependency on technical presales over time
• Improved margins and deal predictability

Why Join infra360

• High-ownership, high-impact role
• Direct collaboration with founders and leadership
• Opportunity to shape presales standards and solution frameworks
• Exposure to complex, real-world cloud and DevOps challenges
• Clear growth path as the company scales