Water/Wastewater Lead Operator

Lead Operator – Water/Wastewater 

JOB FUNCTION / PURPOSE 

The Lead Operator is responsible for training and overseeing the daily activities of Operators, solving complex operations problems, and performing maintenance and operations activities at water/wastewater treatment facilities.  Water/Wastewater license required 

RESPONSIBILITIES 

• Manages day-to-day activities related to the operation and maintenance of treatment facilities. 

• Allocates work and provides technical direction, assistance, and training to other personnel. 

• Ensures that all SOPs are followed and that DOT, OSHA, and other regulatory requirements are met. Recommends improvements to SOPs. 

• Collaborates with the Operations Manager to ensure safety and permit compliance. 

• Coordinates with contract laboratories to ensure proper reporting limits and resolution of QA/QC issues. 

• Communicates with clients and customers regarding routine technical aspects of operations and responds to inquiries. 

• Trains employees on plant operations, repair and installation techniques, SOPs, and safe work practices. 

• Performs other duties as assigned. 

EDUCATION, EXPERIENCE AND SKILLS 

Education/Experience: 

High School Diploma or GED and 5–7 years of water/wastewater experience. Previous supervisory experience preferred. 

Licenses/Certifications: 

Valid Driver’s License (CDL preferred). Water/Wastewater Operator’s License specific to state and site-specific requirements. Other licenses may vary according to specific site and assignments. 

Technical: 

Advanced proficiency with Microsoft Office applications and internet tools. Ability to work with basic office equipment and phone systems. Working knowledge of OSHA requirements, DOT regulations, and Utility SOPs. Advanced knowledge of process control measures. 

Communication: 

Communicates clearly and professionally. Contributes to a positive internal and external customer experience. Maintains composure in challenging situations. Collaborates with others. Asks for constructive feedback. Promotes a culture of diversity, respect, and accountability. Engages in productive dialogue. 

Problem Solving & Quality: 

Pays attention to detail. Identifies and solves complex issues. Thinks strategically to assess problems and opportunities. Develops innovative and creative solutions. 

Managing for Results: 

Follows all company policies and SOPs. Delegates, prioritizes, and manages the work of others. Balances competing priorities, scheduling challenges, and deadlines. Delivers effective feedback. Manages cost, quality, and efficiency. 

Leadership & Initiative: 

Motivates and empowers others. Acts in accordance with company vision, mission, and values. Takes accountability for personal performance. Seeks opportunities for leadership and development. Trains, coaches, and mentors staff. Champions change and continuous improvement. 

PHYSICAL DEMANDS 

Must be able to: frequently lift 50–60 pounds; load, unload, and move large equipment/tools; access confined spaces; continuously walk and climb stairs and ladders. 

Inframark is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at [email protected]