Techops Engineer

Innovaccer • Medical AI • Health Data & Interoperability • Python • SQL • Bash • 7 hours ago
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Salary
≈ $6.5k – $15k per year (Estimated)
Location
In office (Bengaluru)
Experience
1+ year exp

First seen by Alion on Oct 22, 2026. Innovaccer scores A on the Alion truth index.

Overview
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Innovaccer

Innovaccer is a healthcare technology company headquartered in San Francisco, California, and founded in 2014. The company provides a healthcare intelligence platform that unifies clinical, financial, and operational data to enable AI-powered workflows, population health management, and revenue cycle optimization. It serves health systems, payers, and life sciences organizations across the United States and internationally, utilizing autonomous AI agents to improve patient outcomes and administrative efficiency.
innovaccer.com • HQ: San Francisco, United States • Medical AI • Care Coordination & Population Health • Health Data & Interoperability • 501-1000 employees • Est. 2014
Tech stack of Innovaccer
Backed by Lightspeed Venture Partners, Plug and Play, 500 Global

Responsibilities:

  • Maintain vending machine health, uptime, and transactions across locations.
  • Perform Deployments and software installations.
  • Troubleshoot L2 issues related to hardware, software, connectivity, payments, and inventory.
  • Track refill orders, stacking reports, and identify anomalies such as repeated OOS trays or refill mismatches.
  • Handle live incidents and tickets via Helpdesk/Kapture/JIRA and ensure timely resolution with RCA.
  • Extract and analyse operational data using SQL/MySQL for downtime, refills, and inventory trends.
  • Coordinate with Engineering, DevOps, Operations, Supply Chain, and Field.
  • Engineers for issue resolution and deployments.


Requirements:

  • Hands-on experience with Linux, networking, and system troubleshooting.
  • Working knowledge of SQL/MySQL for data analysis.
  • Familiarity with logs, dashboards, monitoring tools, and ticketing systems.
  • Good scripting knowledge in Python/Bash is an added advantage.
  • Strong analytical, communication, and incident-handling skills.
  • Ability to work in live operational environments with ownership and attention to detail.

Skills

Linux, MySQL, SQL, networking

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