Business Development Manager

Key Responsibilities

1. Business Development and Revenue Growth

· Develop and execute territory, industry and account plans aligned with annual revenue and gross-margin objectives.

· Identify, qualify and pursue opportunities across Singapore and the wider ASEAN market.

· Build a healthy, well-governed pipeline through targeted prospecting, referrals, networking, alliance partners and existing-client expansion.

· Own the full sales lifecycle from account research, discovery and qualification through proposal, negotiation, closure and handover.

· Maintain accurate opportunity records, forecasts, next actions, risks and commercial assumptions.

2. Strategic Account Management

· Serve as the primary commercial contact for assigned accounts and build trusted-adviser relationships with C-suite, IT and business leaders.

· Understand each client’s strategy, operating model, technology landscape, priorities, constraints and buying process.

· Conduct regular account reviews, track satisfaction and proactively address commercial or delivery concerns.

· Create account-development plans that improve retention, wallet share and long-term customer value.

· Coordinate executive engagement, customer references and partner involvement where appropriate.

3. Consultative Solution Selling

· Lead discovery conversations that connect customer pain points to measurable business and technology outcomes.

· Collaborate with Pre-Sales, Bid Management, Delivery, Technical Architects, AI specialists, Finance, Legal and partners.

· Develop compelling presentations, proposals, statements of work, commercial models and RFP/RFQ responses.

· Position the value, differentiation, risk controls, transition approach, service levels and expected outcomes of each solution.

· Facilitate customer workshops, solution reviews, product demonstrations and executive presentations.

Required Experience and Qualifications

· 5–7+ years of successful sales experience in IT services, system integration or technology consulting.

· At least 3 years of hands-on sales experience in managed services, infrastructure services or IT outsourcing.

· Demonstrated success in new-logo acquisition, strategic account growth and achievement of revenue or gross-margin targets.

· Experience managing complex, multi-stakeholder and solution-led sales cycles.

· Relevant customer exposure in one or more target industries: Banking and Financial Services, Manufacturing, Oil and Gas, or Public Sector.

· Diploma or bachelor’s degree in Information Technology, Computer Science, Engineering, Business Administration, Marketing or a related discipline.

· Good understanding of infrastructure, cloud, networking, cyber security, IT service management, digital transformation, AI and automation concepts.

· Working knowledge of commercial models such as managed services, fixed-price projects, time and materials, subscriptions and staff augmentation.

Skills

Negotiation, Technology Consulting, IT Outsourcing, Strategic Account Development, Qualified Opportunities, Systems Integration, Leadership Development, Revenue Accounting, Processing referrals, Alliance Marketing, Forecasting Models, Networking, Business Growth, Managed Service, Trust Administration, IT Leadership, It Services, Stakeholder Management, Infrastructure Services