ITSM Operations Executive

Innovatiq Technologies • Artificial Intelligence • Cybersecurity • Microsoft Excel • 17 days ago
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Salary
$23k – $33k per year (gross)
Location
In office (Singapore)
Seniority
Senior · 5+ years exp
Employment
Full-Time

First seen by Alion on Oct 8, 2026.

Overview
Company
Impact
Profile match

Innovatiq Technologies

Accelerate business growth with AI-powered Digital Transformation, Cloud, Cyber Security, Managed IT Services, CRM, HRMS, and Learning Solutions.
innovatiq.com.sg • HQ: Kuala Lumpur, Malaysia • Cybersecurity • Artificial Intelligence • Information Technology • Est. 2014
Tech stack of Innovatiq Technologies

1.      Job description

  1. Support the operationalization of ITSM to track operational efficiency & effectiveness.
  2. Support the development & revision key operational workflows
  3. Participate in stakeholder discussions to optimize key processes.
  4. Maintain & update operations handbook & documentation

2.      Preferred Candidate profile

  1. Basic degree or Diploma in operations management, Information technology, marketing, business
  2. At least 5 years of work experience in operations, customer service, research, marketing, I.T
  3. Experience with JIRA or other ITSM service management tools will be a distinct advantage.
  4. Proficient in MS Office suite.

Skills

IT Operations Management, Network Configuration, Microsoft Excel, Operations Management, Information Technology, IT Operations, Vendor Management, Application Support, Operations Documentation, Human Resources, Stakeholder Meetings, Able To Work Independently, Infrastructure Support, Operational Workflow

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