L2 Desktop Engineer

Innovatiq Technologies • Artificial Intelligence • Cybersecurity • 9 days ago
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Salary
$33k – $42k per year (gross)
Location
In office (Singapore)
Seniority
Middle · 3+ years exp
Employment
Full-Time

First seen by Alion on Oct 16, 2026.

Overview
Company
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Profile match

Innovatiq Technologies

Accelerate business growth with AI-powered Digital Transformation, Cloud, Cyber Security, Managed IT Services, CRM, HRMS, and Learning Solutions.
innovatiq.com.sg • HQ: Kuala Lumpur, Malaysia • Cybersecurity • Artificial Intelligence • Information Technology • Est. 2014
Tech stack of Innovatiq Technologies

Work Location : Jurong
Work Timings : 8 AM till 6.30 PM

Job Description:

1. Provide second-level technical support for complex laptop hardware and Windows software issues.
2. Diagnose and troubleshoot advanced hardware, software, and operating system problems.
3. Perform software installation, configuration, upgrades, and issue resolution.
4. Troubleshoot and resolve LAN, wireless, and network connectivity issues.
5. Work with relevant technical teams or vendors to resolve complex issues.
6. Provide guidance and technical support to the L1 support team.

Key Skills

Strong knowledge of laptop hardware and Windows operating systems.
Experience in diagnosing and resolving hardware and software issues.
Good understanding of LAN, wireless, and basic network troubleshooting.
Good problem-solving and communication skills.

Skills

Wireless Technologies, L1 Support, Software, Hardware Troubleshooting, Software Upgrades, Network Troubleshooting, Analytical and Problem-Solving Skills, Liaise With Technical Teams, Hardware and Software Support, Troubleshooting of Connectivity Issues, Troubleshoot Lan Problems, Software Installation, Project Time Management, Keyboard Skills, Configuration Solutions, Laptop Hardware

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