IT Support Specialist SK

from 1.800 EUR

We are seeking a talented IT Support Specialist to join our team. If you are passionate about technology, problem-solving, and providing excellent customer service, we want to hear from you.

Job description

• Providing first-line technical support to end-users, addressing hardware, software, and network issues promptly and efficiently

• Diagnosing and troubleshoot technical issues remotely or in person

• Installing new software and hardware components

• Diagnosing and solving infrastructure problems, developing and implementing corrective solutions

• Asset management - responsible for the daily and long-term hardware management within the organization

• Maintaining an accurate inventory of IT assets and track equipment assignments

• Regular security checks, evaluating our IT systems to ensure they meet the necessary standards

• Assisting with network administration tasks

• Assisting employees with IT-related problems, including account setup, password resets, and access issues

• Performing regular maintenance tasks, including software updates, antivirus scans, and system optimizations

• Installing, configuring, and upgrading computer systems and peripherals

• Resolving all issues coworkers have with their IT systems and software

• Educating coworkers about security and best practices for computer usage

• Supporting the day-to-day operations of our systems and infrastructure. (Sharepoint, Office 365, Exchange, Teams, Windows Server …. )

• Implementing and enforcing security best practices to protect company data and systems

• Ensuring smooth onboarding and offboarding for employees

• Communicating with suppliers and service centers

• Creating and updating technical documentation, including user guides and procedures

• Working closely with other departments to understand their technology needs and provide appropriate solutions

• In addition to the tasks mentioned above, other activities and responsibilities may be defined individually

Benefits

• Co-creation of the company processes and organization. Your ideas are what we need.

• A company culture that is based on trust, openness, meritocracy and heart-centered leadership, that we shape together and every opinion matters.

• Fast career growth. We believe in the internal promotion.

• Diversity! We are a cultural melting pot!

• Personal and professional growth through various learning opportunities, especially through work with top industry experts and the international management team.

• Financial benefits, that we try to develop in line with regular feedback from the team.

• Professional growth

• Exposure to a fast-developing, disruptive project that will shape the future of mobility;

• Knowledge of the automotive and e-mobility landscape, with focuses on positive environmental and social impact;

• Gaining in-depth knowledge of new technology and product;

• Possibility to support Company scale-up towards Giga factories securing strategic customers;

• Access to a broad network of experienced colleagues and clients from a variety of industries across the globe.

Personality requirements

• Good command of English spoken and written
• Strong analytical, diagnostic, and problem-solving skills
• Ability to provide excellent customer service and work effectively with end-users
• Ability to prioritize and manage multiple tasks simultaneously
• Residence near Voderady is an advantage

Company description

InoBat is a Slovakia-based R&D and production company established in January 2019 focusing on the development of innovative battery and energy solutions across the whole value chain. At InoBat, sustainability lies at its core, with our aim to create meaningful impact - such as the acceleration of the world's transition to electromobility and redefinition of the life on the move. Headquartered in Bratislava, Slovakia, we attract global talents to whom green future is a number one priority. We focus on enhancing a culture of co-creation and offer a wide network of like-minded individuals, who wish to be at the forefront of the energy revolution.

We celebrate and thrive on diversity across the organisation - we give emphasis to merits, ownership, and personal growth without glass ceilings. At InoBat, we focus on entrepreneurial leadership, with proactive approach and value creation, as the growth of our employees means the growth of us as a company.