Compliance Operations Manager

Who We Are

Inovalon was founded in 1998 on the belief that technology, and data specifically, would empower the transformation of the entire healthcare ecosystem for the better, improving both outcomes and economics. At Inovalon, we believe that when our customers are successful in their missions, healthcare improves. Therefore, we focus on empowering them with data-driven solutions. And the momentum is building. Together, as ONE Inovalon, we are a united force delivering solutions that address healthcare’s greatest needs. Through our mission-based culture of inclusion and innovation, our organization brings value not just to our customers, but to the millions of patients and members they serve.

Who You Are

As the Compliance Operations Manager, you support the management and execution of Inovalon’s Corporate Compliance Program from India, helping drive consistency, accountability, and strong operational execution across the Legal, Privacy and Compliance function. You coordinate compliance training, vendor oversight, audit support, policy governance, and reporting activities while partnering with stakeholders in both India and the United States. In this role, you strengthen documentation, follow-through, and visibility across key compliance operations that support the broader business and regulatory environment.

What You'll Do

• Provide operational support for the Corporate Compliance Program, including compliance training, vendor oversight, auditing and monitoring, policy governance, compliance documentation, and related activities.
• Support compliance training administration by tracking completion status, preparing follow-up reports, monitoring delinquency trends, maintaining supporting documentation, and coordinating reminders or escalations.
• Manage vendor oversight activities by scheduling and documenting vendor tiering meetings, maintaining tiering trackers, coordinating site audit logistics, collecting audit evidence, and tracking follow-up items through closure.
• Coordinate client, vendor, and third-party audit requests by overseeing documentation and evidence collection, managing deadlines, and following up on outstanding requests and corrective action items.
• Manage compliance program tracking and reporting, including dashboards, status reports, meeting documentation, and other management tools that provide visibility into compliance priorities, activities, and progress.
• Partner with U.S. and India-based stakeholders to support timely information gathering, issue escalation, documentation review, and completion of assigned compliance operations activities.
• Assist with periodic reviews of compliance policies, procedures, and control documents by tracking review cycles, compiling feedback, and maintaining version control and approval documentation.
• Lead the initial preparation of Compliance Committee materials, including drafting agendas, minutes, and follow-up trackers, and coordinating review and finalization with Compliance leadership.
• Identify operational gaps, overdue items, documentation deficiencies, and process inefficiencies, and drive escalation, follow-up, and resolution in coordination with Compliance leadership.
• Maintain awareness of applicable compliance processes and internal requirements to support consistent execution of compliance operations activities.

What You'll Need

• 7+ years of experience in compliance, risk management, legal operations, privacy, audit, or a related field.
• Bachelor’s Degree in Arts/Sciences (B.A./B.S.) or commensurate work experience, or equivalent combination of education and experience required.
• Experience managing compliance programs, policies, and internal controls.
• Strong project management and operational excellence skills, with the ability to manage competing priorities.
• Experience leading compliance investigations, risk assessments, audits, and remediation activities.
• Ability to partner effectively across global, cross-functional teams.
• Strong analytical, critical-thinking, and problem-solving skills.
• Demonstrate growth potential and learning agility by building knowledge of evolving compliance requirements, operational processes, and business needs, and applying that learning to improve execution and program outcomes.
• Demonstrate leadership by influencing cross-functional stakeholders, coordinating work across global teams, and driving accountability, follow-up, and resolution on compliance priorities.
• Demonstrate adaptability by managing shifting priorities, changing deadlines, and emerging compliance needs while maintaining strong execution and documentation quality.
• Demonstrate creative thinking by improving workflows, identifying practical solutions to operational gaps, and strengthening compliance processes, reporting, and oversight activities.
• Demonstrate analytical skills by interpreting trends, identifying deficiencies, assessing operational risks, and using data and evidence to support decisions and escalations.
• Nice to have: Experience in healthcare, healthcare technology, privacy, or other regulated industries; knowledge of HIPAA, GDPR, AI governance, and third-party risk management; experience supporting compliance operations in a global environment; familiarity with governance, risk, and compliance platforms such as OneTrust or similar tools.

Our Shared Commitments

• Maintain compliance with Inovalon’s policies, procedures and mission statement;
• Adhere to all confidentiality and HIPAA requirements as outlined within Inovalon’s Operating Policies and Procedures in all ways and at all times with respect to any aspect of the data handled or services rendered in the undertaking of the position; and
• Fulfill those responsibilities and/or duties that may be reasonably provided by Inovalon for the purpose of achieving operational and financial success of Employer.

Work Environment

• This is primarily a computer-based role performed in a remote, hybrid, or office environment. The role requires prolonged periods of computer use and frequent communication and interaction with others, either virtually and/or in person. The role may occasionally require transporting or moving work-related equipment weighing up to 10 pounds, such as a laptop and related materials. Some travel may be required, depending on the needs of the role. Reasonable accommodations may be provided to enable qualified individuals with disabilities to perform the essential functions of the position, consistent with applicable law.

This position is not eligible for immigration sponsorship (e.g. H-1B, TN, or E-3). Applicants must be authorized to work in the United States as a condition of employment. (This is only applicable for US-based positions)

If you don’t meet every qualification listed but are excited about our mission and the work described, we encourage you to apply. Inovalon is most interested in finding the best candidate for the job, and you may be just the right person for this or other roles.

By embracing inclusion, we enhance our work environment and drive business success. Inovalon strives to provide equal opportunities to the communities where we operate and to our clients and everyone whom we serve. We endeavor to create a culture of inclusion in which our associates feel empowered to bring their full, authentic selves to work and pursue their professional goals in an equitable setting. We understand that by fostering this type of culture, and welcoming different perspectives, we generate innovation and growth.

Inovalon is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirement.

To review the legal requirements, including all labor law posters, please visit this link

To review the California Consumer Privacy Statement: Disclosures for California Residents, please visit this link

Work Location: If the US position is listed as remote, employees who reside within a 40-mile radius of one of our office locations in Tampa, FL; Canonsburg, PA; or Bowie, MD will follow a hybrid work schedule and are expected to work in the office two days per week (Tuesdays and Wednesdays).