Solution Architect
First seen by Alion on Sep 25, 2026.
Solution Architect - ServiceNow Presales (Strategic Consulting & Transformation)
Company : Input Zero Technologies
Location : Bangalore / Hybrid / Remote
Experience : 10+ Years
Shape Enterprise Transformation. Influence Boardroom Decisions. Drive ServiceNow Excellence.
At Input Zero, we don't just implement technology - we help organizations redefine the way they operate. We are seeking a seasoned ServiceNow Solution Architect who can bridge business vision with technology strategy and act as a trusted advisor to enterprise customers.
This is not a traditional solutioning role. We are looking for a strategic thinker, storyteller, and transformation consultant who can engage with CIOs, CTOs, Digital Transformation Leaders, and business executives to architect future-ready ServiceNow solutions that deliver measurable business outcomes.
What You'll Do :
Strategic Client Advisory :
- Engage with C-suite executives and senior stakeholders to understand business priorities, transformation objectives, and operational challenges.
- Position ServiceNow as a strategic enterprise platform rather than a technology implementation.
- Lead executive discovery workshops and transformation assessments.
- Define digital transformation roadmaps aligned with business outcomes and organizational goals.
Presales Leadership :
- Own solution strategy for enterprise opportunities across ServiceNow portfolios.
- Lead pursuit teams for large and strategic deals from qualification to closure.
- Build compelling value propositions, business cases, and ROI-driven solution narratives.
- Present differentiated solutions during customer workshops, executive briefings, and proposal defenses.
- Support RFPs, RFIs, RFQs, and strategic bid management initiatives.
Enterprise Solution Architecture :
- Design scalable enterprise architectures leveraging ServiceNow capabilities.
- Drive platform strategy, governance frameworks, and transformation blueprints.
- Recommend best-fit solutions across ITSM, ITOM, CMDB, AIOps, SecOps, ITAM, CSM, HRSD, and SPM.
- Ensure alignment with enterprise architecture standards, security frameworks, and operational objectives.
Growth & Market Expansion :
- Collaborate with sales leadership to develop account growth strategies.
- Identify new business opportunities, expansion initiatives, and industry-specific offerings.
- Build reusable solution assets, accelerators, and GTM frameworks.
- Represent Input Zero in industry events, customer forums, and strategic discussions.
Thought Leadership :
- Act as a ServiceNow evangelist and trusted advisor.
- Drive innovation through automation, AI, workflow transformation, and operational excellence.
- Mentor solution consultants, architects, and presales teams.
- Contribute to capability building and organizational growth.
What We're Looking For :
Experience :
- 12+ years of experience in Enterprise IT, Digital Transformation, Consulting, Presales, or Solution Architecture.
- 5+ years of deep ServiceNow consulting, architecture, or presales experience.
- Proven experience working with global customers across North America, Europe, APAC, or Middle East.
- Experience handling strategic enterprise deals and large transformation programs.
ServiceNow Expertise :
Strong understanding of :
- IT Service Management (ITSM)
- IT Operations Management (ITOM)
- CMDB & Discovery
- Event Management & AIOps
- IT Asset Management (ITAM)
- Customer Service Management (CSM)
- HR Service Delivery (HRSD)
- Security Operations (SecOps)
- Strategic Portfolio Management (SPM)
- ServiceNow Platform Architecture & Integrations
Leadership Attributes :
- Executive presence and boardroom communication skills.
- Ability to influence decision-makers and business leaders.
- Strong commercial and business acumen.
- Strategic problem-solving mindset.
- Excellent storytelling and presentation capabilities.
Why Join Input Zero?
At Input Zero, you'll work at the intersection of innovation, consulting, and enterprise transformation.
You will :
- Influence strategic technology decisions for global enterprises.
- Work directly with CXOs and senior business leaders.
- Lead high-impact transformation initiatives.
- Build next-generation ServiceNow solutions powered by automation and AI.
- Be part of a fast-growing organization where your ideas shape the future.
Skills
Solution Architect, ServiceNow, ServiceNow Integration, Presales, RFP, Solution Design, CMDB, ServiceNow ITSM, ServiceNow HRSD, IT Asset Management