Senior Relationship Manager, Banks & Building Societies

Insignis is a growing FinTech company focused on empowering the cash savings market to maximise returns, diversify risk and provide security. We are expanding, making this a great opportunity for someone who wants to have a direct impact on our journey and to develop their career as the business evolves. You will join a team where your ideas are welcomed and valued. 

The Senior Relationship Manager is a senior commercial role within the Banks & Building Societies team, responsible for managing strategic bank and building society partnerships, supporting network growth and helping shape Insignis' savings proposition. The role sits between the Relationship Director and the wider team, providing additional senior capacity, strengthening partner engagement and acting as deputy to the Relationship Director where required.

This is a unique opportunity for an experienced banking professional to combine relationship management, commercial leadership and product insight within a fast-growing fintech operating at the centre of the UK savings market.

The role is expected to operate with a high degree of autonomy and is viewed as a potential progression route into future leadership opportunities as the team and business continue to grow.

Role responsibilities

• Own and deepen relationships with a strategic sub-portfolio of partner banks and building societies.
• Lead senior partner conversations on funding plans, pricing, share of wallet, product opportunities and relationship performance.
• Lead governance and relationship review meetings with partner banks and building societies.
• Develop and manage the bank pipeline, including cold outreach to deposit takers not currently on the panel.
• Prepare high-quality partner business cases, onboarding analysis and commercial recommendations.
• Use MI, savings flow analysis, forecasting, funding activity data and an understanding of operational processes to support partner discussions, internal decision-making and delivery.
• Act as senior escalation point for bank-related issues, coordinating with internal Insignis teams including Operations, Payments, Product, Data, Compliance and Legal where required.
• Support first-line risk and control activity, including audit evidence, due diligence, KYC/AML queries, regulatory queries and documentation maintenance.
• Deputise for the Relationship Director in governance, external banking partner and internal forums where appropriate.
• Mentor and support the development of colleagues across the Banks & Building Societies team.
• Take a hands-on approach to partner management and delivery, supporting governance, onboarding, issue resolution and operational processes where required.

Requirements

• Minimum 10 years' experience within banking, savings, deposits, treasury, cash management, product management or broader financial services. Candidates may come from relationship management, commercial, product, treasury or other stakeholder-facing roles, provided they can demonstrate strong commercial judgement and experience working with financial institutions.
• Strong product experience, ideally in savings, with the ability to understand customer propositions, operational constraints, pricing mechanics, product governance and the trade-offs required to deliver commercial solutions through a platform model.
• Strong commercial judgement and credibility with senior internal and external stakeholders.
• Understanding of deposit pricing, bank funding requirements and liquidity considerations, with the ability to use data to support informed funding discussions.
• Strong analytical capability, including the ability to leverage modern technology and productivity tools to improve analysis, reporting and decision-making.
• Experience preparing or contributing to business cases, partner onboarding, governance packs or commercial proposals.
• Excellent written and verbal communication skills, with the judgement to represent the business externally, simplify complex product or operational matters for senior stakeholders, and influence across banks, internal teams and leadership forums.
• Good risk awareness and comfort operating in a regulated environment.
• High accountability, strong organisation and ability to progress multiple priorities without close supervision.
• Demonstrable experience influencing and coordinating cross-functional teams to deliver partner and commercial outcomes.

Nice to have

• Experience within a challenger bank, fintech, or savings platform.
• Direct exposure to savings product management, product governance or deposit pricing.
• Experience working within a treasury, funding or savings environment.
• Experience of platform-based distribution models or intermediary distribution.
• Familiarity with regulated banking environments, first-line controls and senior stakeholder governance.

Benefits

• 25 days holiday (exc. Bank holidays)
• 5% Pension contributions
• Private medical insurance with Vitality
• Health cash Plan offering contributions to dental, optical and much more
• Enhanced Parental Leave
• Cycle to Work Scheme
• Monthly team lunches, quarterly company socials

Working Pattern

• Hybrid working pattern in London office, 3 days in the office (Tuesday to Thursday), 2 days remote.