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Shift Leader

Insomnia Cookies • Delivery • Bakery & Pastry • Doctoral Degree (PhD) • 14 days ago
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Salary
≈ $29k – $60k per year (Estimated)
Location
In office (Blue Ash)
Seniority
Staff · 1+ year exp
Employment
Part-Time

Confirmed on the employer's own hiring board on Oct 19, 2026. First seen by Alion on Oct 5, 2026. Insomnia Cookies scores C on the Alion truth index.

Overview
Company
Impact
Profile match

Insomnia Cookies

Insomnia Cookies is a bakery chain specializing in the late-night delivery of warm, freshly baked cookies, ice cream, and desserts. The company operates hundreds of locations across the United States, predominantly catering to college campuses and urban areas with service running late into the early morning hours. Headquartered in Philadelphia, Pennsylvania, it provides sweet treats through physical storefronts as well as a robust digital delivery platform.
insomniacookies.com • HQ: Philadelphia, United States • Delivery • Bakery & Pastry • 1001-5000 employees • Est. 2003
Tech stack of Insomnia Cookies
Backed by Mistral Equity Partners, Verlinvest
Become a Shift Leader at our brand new Blue Ash, OH bakery located at 10251 Summit Parkway, Suite C5, Blue Ash, OH 45242. As Shift Leader you are the captain of our bakery day or night! You understand what it takes to “Own the Night” (and beyond), by predicting the flow of business during a successful shift. Your hands-on leadership style should not only include building orders, suggestive selling, baking, and interacting with customers - it will also mean taking pride in knowing that your prowess as a leading Insomniac attributes to a productive and fun night for your store!

Check out some of our content vids to learn more!

Who We Are!

Insomnia Cookies Timeline

Core Values

SOME OUR SWEET SHIFT LEADER PERKS:

  • Flexible part-time work schedules
  • Pay-on-Demand (no longer do you have to wait until the end of the week. Get paid daily for your total shift earnings from the day before!)
  • Paid vacation and sick time off
  • Interactive training & mentorship
  • Pet insurance for your furry loved ones
  • Job stability with a rapidly growing and reputable company
  • Achievable growth/promotion opportunities
  • You get to work in a fun, exciting team environment
  • Employee discount and FREE cookies with every shift!

WHAT WILL I DO AS A SHIFT LEADER?

  • Provide incredible customer service and quality products to all of our guests throughout their experience within our bakeries
  • Support store leadership by maintaining operations during your shift, communicating pertinent information, monitoring production efficiency, holding the team accountable to company standards and procedures, and assisting in the training and coaching of team members
  • Prioritize and delegate tasks for baking, cashiering, packaging, and cleaning while leading the cookie crew team
  • Support and work alongside the Cookie Crew
  • Provide a safe, clean, working environment for our guests and staff and adhere to safe food handling practices
  • Manage cash handling and deposits
  • Other duties as assigned

DESIRED SKILLS/EXPERIENCE:

  • At least 1 year of working experience in a customer service focused role
  • Point of Sale systems experience
  • Outstanding communication, time management, and people skills
  • Outgoing/friendly/patient demeanor
  • Detail focused and results-oriented
  • Ability to lead-by-example and motivate others
  • Ability to lift up to 40 lbs.
  • Legally eligible to work in the United States
  • Must be 18 years or older to be employed
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