Product Manager

Reporting to the Manager of Product Management, Emerging Businesses your responsibilities will include:

· Collaborating effectively with all impacted cross-functional teams including technology, legal, marketing, operations, finance, creative and other product organizations to establish strategies using technology to drive the business.

· Working across various business, technology, and external vendor teams to help define product strategy, develop and maintain roadmaps, define features and functionality

· Documenting features by translating business requirements into appropriate Product artifacts (including, but not limited to, project briefs, strategy decks, user stories, acceptance criteria, go-to-market plans)

· Serving as the representative for product management in day-to-day activities, including acting as the day-to-day product POC for multi-phase capital and/or expense projects.

· Serving as part of squad on projects, assisting with their successful completion.

· Supporting defect triage activities by working with technical, creative, and production teams to identify root cause through resolution, providing support, and escalation for blockers/impediments.

· Negotiating through blockers.

· Managing and prioritizing Jira product backlog.

· Providing product and scorecard updates to business and technology leadership.

· Validating all work in QA environment and then again in production environment to ensure completion

· Working closely with partners to understand their business needs and roadmap to relay information to Lead Product Manager, Product leadership and technical leaders/teams.

· Supporting delivery and ongoing maintenance, which may include product build, content configuration and on-call/incident management collaboration to ensure successful uptime of the digital experience as needed.

· Optimizing conversion rates and user journeys for e-commerce or booking platforms.

· Driving procedure documentation, testing, and general coordination of feature launches/enhancements and supporting the team with industry research, reporting/analytics, and project logistics.

· Stay abreast of the latest technology trends to find strategic opportunities to use innovation, including AI, to solve business problems.

It is key for this role to have an understanding of how to use product management models and technology to create an exceptional guest experience, support business operations and optimize Cast tools in a financially constrained and rapidly changing environment.

Basic/Required Qualifications:

· Minimum of 3+ years of product management or related work experience.

· Bachelor's degree in relevant field of study required. Graduate degree preferred.

· Experience identifying, defining, and/or addressing technical, user and business issues in a fast-moving organization

· Proven ability to collaborate with and achieve results across large matrixed organizations, plus the ability to build strong and balanced

· Exceptional verbal and written communication skills across all levels, including the ability to lead stakeholder requirements sessions

· Experience collaborating with and achieving applicable results through others and the capability to interact and influence people over whom you do not have direct authority

· Ability to think strategically and drive ideas into action with a willingness to take personal initiative

· Experience handling multiple high-priority, high-visibility work streams simultaneously and ability to quickly adapt to shifting priorities

· Ability to be flexible and willing to tweak and fine-tune documentation and processes as business needs evolve, with a focus on continuous improvement

· Experience with Agile software development methodology and all phases of software development life cycle

· Has led small to medium digital and technology projects, including collaborating on estimates, scope, and plans

Desired Experience and Qualities

· Background or experience with e-commerce systems, ticketing platforms, transaction workflows, or digital marketplaces a plus.

· Ability to work within diverse and cross-functional teams in a meaningful way to produce quality results.

· Demonstrated proficiency in strategy development and day-to-day operations aligning with business priorities bringing the concepts to reality.

· Out-of-the box thinking, with the ability to broker creative solutions with internal and external teams (including vendors) to overcome roadblocks and move projects forward.

· Executes on data driven strategies and staying abreast of the latest business and market trends while also monitoring guest behavior through analytics and consumer testing to track against KPIs.

· Previous experience working with vendor/API integrations.

· Experience enhancing product workflows using agentic AI and tools such as Cursor, Claude, and/or Copilot.

· Strong understanding of consumer product experience design, with the ability to build solutions that support target user groups.

· Experience evaluating emerging technology solutions and companies for fit and viability against use cases.

· Experience with Confluence, Jira, Miro, Microsoft Tools (including Sharepoint) and Smartsheet.

· Experience with Content Management systems.

· Highly professional, organized, inquisitive, and extremely detail-oriented.

· Experience communicating across broader organizations through various mediums (i.e. presentations, email, formal/informal meetings).

· Entrepreneurial mindset, proactive thinker with the ability to thrive in an often ambiguous, fast paced environment.

· Working knowledge of markets, products, and competitive landscape (including ability to predict and explain current/future trends), and the ability to translate (both verbally and in writing) technologies into business value.

· Experience evaluating emerging technology solutions, including AI, and companies for fit and viability against use cases

INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, or any other protected status. INSPYR Solutions complies with all applicable laws governing nondiscrimination in employment in every location in which the company has facilities. Applicants requiring reasonable accommodation during the application or interview process should contact [email protected] for assistance.

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