Technician Trainer

Job Summary

Technician Trainer will be a critical contributor in a mission that truly represents a once-in-a-lifetime opportunity to join a company that is making significant investments in establishing manufacturing, expanding internationally, and delivering a consistent cadence of product innovations to the market and investing in its people.

The successful candidate will support the training and development of manufacturing team members to ensure consistent, high-quality production of our signature products. This role focuses on delivering hands-on training, maintaining up-to-date procedures, and supporting continuous improvement in employee performance and operational standards. This individual must possess a willingness to work in a fast-paced manufacturing environment.

Responsibilities:

· Deliver On-the-Job Training (OJT) and serve as a buddy/mentor to Operators to support their onboarding and skills development.

· Maintain accurate, up-to-date, and well-organized training records, including tracking employee progress, completion status, and supporting training for documentation updates or revisions.

· Support cross-training initiatives and skill matrix progression to accelerate operator competency and transcript advancement.

· Monitor and track OJT progress, including assessment readiness, ensuring Operators are fully prepared prior to certification.

· Manage OJT armband control, including distribution, collection, and tracking of missing or misused armbands, ensuring only non-certified Operators wear them.

· Collaborate with Process/Production Engineering (PE) to support rework training (when required) or improvement needed to sustainability.

· Required to obtain process certification and collaborate with cross-functional teams to support certification activities across manual, automation, and TPM processes.

· Verify that daily cleaning activities & weekly PM are properly executed in accordance with established procedures.

· Uphold discipline and compliance on the production floor by monitoring adherence to cleanroom protocols, PPE usage, and 5S practices.

· Perform any other duties or responsibilities as assigned by the superior.

Education and Experience:

Minimum Requirements:

· Diploma in engineering disciplines, preference in Mechanical, Electrical, or Industrial engineering.

· Minimum 1 - 3 years of experience of production technician or process technician.

· Work experience at high-volume manufacturing line in cleanroom environment.

· Possesses good communication skills, enabling clear and effective delivery and explanation of training content to individuals and groups to facilitate the learning process.

· Data driven, decision making and result oriented

· Multi-language fluency (English, Malay minimum),

· Experience in On-the-Job Training (OJT) execution, competency assessment and certification processes.

· Good problem-solving skills.

· Ability to analyze training gaps, operational issues and performance data.

· Must be able to work in shifts, including weekends and public holidays.

Preferred Skills and Competencies:

· Strong planning, organization, and multitasking skills

· Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.

· Previous experience working in a clean room environment.

· Familiarity with manufacturing instrumentation such as video microscopes, micrometers, calipers, feeler gauges, dial indicators.

· Mechanical Aptitude - Knowledge of and experience with automated machines and tools, including design, uses, repair, and maintenance.

· Production & Processing - Knowledge of raw materials, measurement instruments, production processes, quality control, and other techniques for the manufacture and distribution of goods.

· Problem Solving - Recognizes problems and understands root cause analysis techniques/concepts.

· Comfortable working in a fast-paced production environment.

Physical Requirements (if applicable):

· Required to stand for at least 75% of working time per shift, with walking at least 50% of working time per shift.

· Requires sitting for extended periods while working on a computer.

Job Title: Clinical Study Administrative Support

Department: QA Clinical

FLSA Status: Non-Exempt

Position Overview:

The position is responsible for providing administrative support for domestic and international studies as well as support other related initiatives, as required.

Responsibilities:

• Assists with preparation, handling, distribution, filing, and archiving of clinical schedules, trackers and documentation.
• Prepares, handles and distributes clinical study supplies and maintains device inventory.
• Coordinates with outside groups to plan and execute clinical study research.
• Participates in team meetings and tracks action items.
• Performs other duties as required.

Education and Experience:

Minimum Requirements:

• High school diploma
• Minimum of 3 years of experience in an administrative support role.
• Experience supporting a clinical research department preferred.
• Direct experience in participating in the execution of clinical research studies desirable.
• Must have analytical skill, be detail oriented and have good interpersonal skills.
• Knowledge of agency guidelines and requirements, preferred.

Preferred Skills/Competencies:

• Excellent written and effective verbal communication skills.
• Ability to communicate at all levels of an organization.
• PC skills; word processing, spreadsheet, database, Internet search and utilization.
• Flexible and able to work in a fast-paced environment.
• Team player.
• Ability to organize and judge priorities.
• Excellent ability to generate and maintain accurate records.

Physical Requirements:

None.

Insulet started in 2000 with an idea and a mission to enable our customers to enjoy simplicity, freedom and healthier lives through the use of our Omnipod® product platform. In the last two decades we have improved the lives of hundreds of thousands of patients by using innovative technology that is wearable, waterproof, and lifestyle accommodating.

We are looking for highly motivated, performance driven individuals to be a part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on it!