Delivery Manager

About the Role

We are looking for an AI-Native Delivery Manager to own end-to-end program execution—from pre-sales handover to long-term Customer Success. In this role, you will lead large-scale enterprise transformations, including platform initiatives like MSOCK and multi-agent AI programs on Purple Fabric.

You aren't just tracking schedules—you have the technical depth to evaluate architectures, review AI agent performance reports, and guide client CIOs through complex engineering trade-offs.

What You'll Own

• AI & Platform Delivery: Own multi-stream delivery lifecycles, agentic workflow rollouts, guardrails, and evaluation frameworks.
• Customer Governance: Lead client steering committees, scope management, and executive stakeholder alignment.
• Commercials & AI Unit Economics: Track project margins, effort utilization, inference costs, and build vs. run economics.
• AI-Native Metrics: Define and report on agent accuracy, adoption, unit economics, and client outcomes alongside traditional delivery metrics.

What We're Looking For

• 15–18+ years in software/IT, with 5+ years in Delivery/Engagement Management.
• Hands-on technical foundation in software engineering, cloud, or infrastructure.
• Working fluency in AI systems: LLMs, agents, retrieval/RAG, evaluation, guardrails, and cost trade-offs.
• Proven track record in enterprise scope, RAID, commercial tracking, and steering committee governance.
• BFSI domain experience and PMP/Agile certifications are strong pluses.