Senior Engineer, Systems Engineering

Job Purpose

We are on a mission as a team. We are problem solvers and partners, always starting with our customers to solve their challenges and create opportunities. Our start-up roots keep us nimble, flexible, and moving fast. We take ownership and make decisions. We all work for one company and work together to drive growth across the business. We engage in robust debates to find the best path, and then we move forward as one team. We take pride in what we do, acting with integrity and passion, so that our customers can perform better. We are experts and enthusiasts - combining ever-expanding knowledge with leading technology to consistently deliver results, solutions and opportunities for our customers and stakeholders. Every day we work toward transforming global markets.

The Senior Systems Engineer is responsible for creating and maintaining the core server infrastructure and tooling. This individual works as part of a results-oriented, service-delivery team and assists configuration analysts, release engineers, developers, and operations teams. A successful candidate will be able to perform root cause analysis of problems, select, develop, and implement new tools, and actively participate in deep technical discussions.

Responsibilities

• Assist in the design, planning and implementation of Linux and Windows server solutions
• Build and maintain automation scripts and playbooks
• Assist in maintaining and improving our server build infrastructure
• Assist with the creation, maintenance and deployment of packages and patches within our SDLC framework
• Tune systems for maximum available performance
• Respond to and assist in production operations in a 24/7 environment
• Evaluate, test, and integrate new operating system versions, drivers, and patches
• Provide technical analysis, resolve problems, and propose solutions
• Provide support to, and coordinate with, developers, operations staff, release engineers, and end-users
• Educate and mentor team members and operations staff
• Participate in a weekly on-call rotation for after-hours support

Knowledge and Experience

• Bachelor's Degree in engineering discipline or equivalent experience in Systems Engineering
• 5+ years of experience deploying and supporting Windows and Linux servers
• 5+ years of experience supporting server build and SDLC infrastructure
• 2+ years of experience with scripting languages such as PowerShell / Python / etc.
• 1+ years of experience with Tanium or similar endpoint management products
• 1+ years of experience with Ansible or similar automation platform
• Build automation and configuration management
• Horizontal and vertical scaling for performance and high availability
• Top-tier analytics and problem solving
• Ability to work in a service-oriented team environment
• Project Management, organization, and time management
• Customer focused, and dedicated to the best possible user experience
• Communicate effectively with both technical and business resources
• Fluent speaking, reading, and writing in English

Desired Knowledge and Experience

• 2+ years of experience with Citrix
• 1+ year of experience with Tanium
• Basic understanding of application and server virtualization