Employee Experience Coordinator

About the Job

We’re changing the way people think about customer care, and we need your help!

Are you ready to make a positive impact on the lives of others? We’re looking for a Campus Employee Experience Coordinator to ensure our employees are engaged and happy while at work. This is an exciting, creative and challenging role, and the ideal candidate is someone who likes to take the lead. Duties include helping to plan, facilitate and execute employee engagement programs, communicate important messages to staff and pass on team member feedback to leadership. 

As Campus Employee Experience Coordinator, You Will…

Help leadership meet corporate and program level retention goals, while being a company ambassador that ensures an exceptional level of employee experience 

Be flexible, as function and responsibilities will change as corporate engagement programs evolve and our campuses continue to 

Be trustworthy and set the tone for employees on-site, helping them to be engaged, motivated and successful 

Collaborate with corporate and on-site teams with their unique engagement needs and goals

Support leadership in gathering employee feedback for their campus, host focus groups, distribute online surveys and establish other corporate employee feedback channels

Work with other on-site and remote Campus Employee Experience Coordinators, and Employee Experience leadership to achieve goals and efficiency 

Be a brand ambassador and communication hub for all employees on-site while keeping an overall pulse of the campus

Assist in planning and facilitating corporate events

Support leadership in prioritizing overlapping projects and initiatives, ensuring clear expectations are set

Communicate frequently and transparently with site and corporate leaders

As Campus Employee Experience Coordinator, You Have…

High school diploma or equivalent (required)

Some post-secondary or completion of post-secondary schooling (preferred)

Strong verbal and written communication skills

Exceptional organizational and time management skills – must be able to multitask and prioritize

The ability to implement change and innovation

Ability to collaborate with a diverse group of people

Motivation to help others thrive at work and maintain a positive attitude

The ability to adapt as functions and responsibilities change 

A creative and outgoing personality