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Salary
≈ $35k – $61k per year (Estimated)
Location
In office (Mesa)
Seniority
Junior · 2+ years exp

Confirmed on the employer's own hiring board on Oct 12, 2026. First seen by Alion on Oct 9, 2026. IntouchCX scores A on the Alion truth index.

Overview
Company
Impact
Profile match
IntouchCX is a business process outsourcing company that runs customer experience, technical support, back office, trust and safety, content moderation and AI data services such as annotation and model evaluation for consumer brands, with roots in Winnipeg, Manitoba. Formerly known as 24-7 Intouch, it operates contact center campuses in Canada, the United States, the Philippines, India, Egypt, Colombia, Guatemala, Honduras, Greece and Malaysia and serves retail, travel, gaming, technology, utilities and fintech clients. Its job board lists team leads, operations managers, quality assurance and training staff, recruiters, real-time and reporting analysts, IT and compliance roles.

 

About the Job

 

We are changing the way people think about customer care, and we need your help!

 

We’re looking for a Human Resources Coordinator who will act as a bridge between our employees and our HR Management Team. This role will address issues raised by current employees and new-hires, while organizing orientations and coordinating other HR functions such as training and development. This role will also focus on ensuring that HR processes and documentation are meeting legislative requirements.

 

As Human Resources Coordinator, You Will…

Prepare orientation electronic new-hire packages

Maintain records and overall integrity of employee record filing systems, ensuring privacy and confidentiality standards are met

Ensure HR processes meet legislative requirements

Verify completion of all new hire documentation, follow-up with employees and ensure that proper documentation is received

Ensure all background security checks are completed and report or escalate results accordingly

Respond to HR communications 

Maintain HR spreadsheets and databases ensuring information is accurate and monitored regularly

Work collaboratively with various departments and all levels of employees

Perform administrative aspects

 

As Human Resources Coordinator, You Have…

Some post-secondary education or completion of post-secondary schooling (preferred)

At least 2 years of HR experience

Ability to learn a variety of software programs

Strong analytical, problem solving and decision making skills

Ability to multitask and self-manage your work day

Extensive people skills with the ability to interact with employees at all levels with diverse backgrounds

Ability to establish and enforce organization standards

Ability to adhere to all organizational policies and procedures

Ability to plan and monitor for results

Ability to maintain good attendance and punctuality

Prior working knowledge of Dayforce HRIS.

Prior working knowledge in Google and Microsoft software (required)

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