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Salary
≈ $8k – $20k per year (Estimated)
Location
In office (Hyderabad)

Confirmed on the employer's own hiring board on Oct 10, 2026. First seen by Alion on Oct 9, 2026. IntouchCX scores A on the Alion truth index.

Overview
Company
Impact
Profile match
IntouchCX is a business process outsourcing company that runs customer experience, technical support, back office, trust and safety, content moderation and AI data services such as annotation and model evaluation for consumer brands, with roots in Winnipeg, Manitoba. Formerly known as 24-7 Intouch, it operates contact center campuses in Canada, the United States, the Philippines, India, Egypt, Colombia, Guatemala, Honduras, Greece and Malaysia and serves retail, travel, gaming, technology, utilities and fintech clients. Its job board lists team leads, operations managers, quality assurance and training staff, recruiters, real-time and reporting analysts, IT and compliance roles.

 

About the Job

We’re looking for a Human Resources (HR) Executive to collaborate with our internal Operations teams to handle strategic Human Resources related issues and concerns. We’re looking for someone who can act as a point of contact for implementing and executing Human Resource plans and programs, while focusing on self and others well-being. 

 

As HR Executive, You Will…

Actively engage with associates through structured interactions

Call employees using phone or Google meet to close cases

Own the “Intouch Connected” initiatives, including but not limited to Town Halls, Skip level meetings, Leadership Connects, Focus Group Discussions etc.

Be the point of contact for all stakeholders which includes employees of all departments

Facilitate proactive engagement conversations between employees and their managers, supervisors etc.

Be the voice of employees in reflecting issues back to management and ensure timely resolution of issues

Assist in the implementation of HR initiatives at the campus for all employees

Provide inputs for improving the effectiveness of processes and policies

Build high energy workforce, confidence and trust among employees

Prepare and publish the event calendars to all stakeholders in a timely manner and ensure the completion of the planned activities

Help prepare weekly reports for management

 

As HR Executive, You Have…

MBA in Human Resources/graduate from relevant stream with 0-2 years’ experience in the role of HRBP or equivalent

Ability to work as a team player and provide cohesive support to the HRBP function at large

High level of empathy, responsiveness and relationship orientation

Good email etiquette, mid-level expertise on usage of MS-Office (including Word, Excel and PowerPoint)

High level of maturity and ability to handle stakeholders across all levels

Good communication (written and oral) and presentation skills

Strong interpersonal relations skills

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