IT Assistant
Confirmed on the employer's own hiring board on Oct 13, 2026. First seen by Alion on Oct 12, 2026. IntouchCX scores A on the Alion truth index.
About the Job
We are looking for an enthusiastic and reliable IT Assistant with a knack for problem-solving and a basic understanding of English. Proven ability to provide technical support to both onsite and remote agents, ensuring a smooth workflow.
As IT Assistant, You Will…
Install and test workstations (break/fix), fix performance issues, diagnose/replace hardware-related problems
Ensure workstations are functional (computer hardware peripherals/components) and communicate properly on the network
Troubleshoot/ report specific line of business program issues
Be accountable for tracking and organization of physical hardware
Be clean and organized within the IT department
Provide support for the IT Department - ‘organization and cleanup’ as required
As IT Assistant, You Have…
A High School diploma or equivalent
Adaptability to learn a variety of software programs
Strong analytical and problem-solving skills
The ability to multitask and self-manage your workday is crucial
Availability to work evenings and weekends
The ability to work in a fast-paced and time-sensitive environment
The ability to lift 50 lbs