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Salary
≈ $12k – $31k per year (Estimated)
Location
In office (Manila)

Confirmed on the employer's own hiring board on Oct 15, 2026. First seen by Alion on Oct 12, 2026. IntouchCX scores A on the Alion truth index.

Overview
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Profile match
IntouchCX is a business process outsourcing company that runs customer experience, technical support, back office, trust and safety, content moderation and AI data services such as annotation and model evaluation for consumer brands, with roots in Winnipeg, Manitoba. Formerly known as 24-7 Intouch, it operates contact center campuses in Canada, the United States, the Philippines, India, Egypt, Colombia, Guatemala, Honduras, Greece and Malaysia and serves retail, travel, gaming, technology, utilities and fintech clients. Its job board lists team leads, operations managers, quality assurance and training staff, recruiters, real-time and reporting analysts, IT and compliance roles.

 

About the Job

 

We are looking for an experienced Purchasing Specialist to play a crucial role in sourcing, negotiating, and procuring high-quality supplies, equipment, and services for company operations at optimal cost. This role evaluates suppliers, manages vendor relationships, tracks orders, and ensures all purchasing activities comply with company policy, budget guidelines, and the approval matrix.

 

As a Purchasing Specialist, You Will…

Generate, review, and process purchase orders and requisitions related to the end-to-end procurement process efficiently.

Ensure that requisitions have the correct and complete approval of relevant business leaders. 

Research, screen, and evaluate new vendors. 

Request quotes (RFQs), compare vendor bids, and negotiate favorable prices, delivery timelines, and payment terms. 

Handle all contract renewal and termination requests for corporate telecom plans. 

Maintain a strong relationship with vendors while monitoring their delivery performance and product quality. 

Manage the accreditation of suppliers based on company requirements. 

Liaise with functional teams to ensure clear alignment on supply needs and risk mitigation. 

Coordinate review of MOA or contract with suppliers. 

Map current processes and identify improvement opportunities. 

Cancel POs as may be required or close them when it needs to be archived after the PO is fully received and invoiced. 

Ensure that all tickets sent to the ticketing system are fulfilled, closed, and served. 

Maintain thorough digital records of vendor contracts, pricing agreements, purchase history, and performance metrics. 

Respond to internal stakeholder and supplier inquiries about order status, changes, or cancellations. 

Any purchasing/procurement tasks that may be assigned from time to time. 

 

As a Purchasing Specialist, You Need…

Bachelor's degree in Business Administration, Supply Chain Management, Logistics, or any related field. 

3-4 years of strong procurement, purchasing, or supply chain experience. 

Demonstrated experience in vendor evaluation, performance management, and price negotiation. 

Experience working with procurement contracts and related legal documents is an advantage. 

Excellent oral and written communication skills.

Advanced knowledge of Google Suite or any Procurement software application (Oracle, Expensify, and similar procurement tools). 

Ability to learn new technologies and tools quickly and work effectively in a changing environment. 

Strong analytical, problem-solving, and creative thinking skills.

Amenability and readiness to work onsite. 

Proven sourcing, negotiation, and procurement skills, delivering competitive advantage in different spend categories. 

Supplier relationship management skills. 

Self-motivated with a passion to reach goals. 

Strong attention to detail with the ability to work with a sense of urgency and accuracy. 

Excellent time management and organizational skills with the ability to prioritize multiple tasks 

Uncompromised integrity.

The ability to work a variety of shifts, including days, evenings, and holidays.

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