Warehouse Supervisor

It started with a simple idea: what if surgery could be less invasive and recovery less painful? Nearly 30 years later, that question still fuels everything we do at Intuitive. As a global leader in robotic-assisted surgery and minimally invasive care, our technologies-like the da Vinci surgical system and Ion -have transformed how care is delivered for millions of patients worldwide.

We’re a team of engineers, clinicians, and innovators united by one purpose: to make surgery smarter, safer, and more human. Every day, our work helps care teams perform with greater precision and patients recover faster, improving outcomes around the world.

The problems we solve demand creativity, rigor, and collaboration. The work is challenging, but deeply meaningful-because every improvement we make has the potential to change a life.

If you’re ready to contribute to something bigger than yourself and help transform the future of healthcare, you’ll find your purpose here.

Primary Function of Position

We are looking for a hands-on leader to invest in and to grow our material handling team to the next level. This includes coaching, encouraging and empowering the team as well as working side-by-side with them in a cold chain environment. Key team tasks and metrics include receiving, put away, picking, material supply and inventory accuracy. This position is responsible for oversight of personnel, administration of the raw material and sub-assembly warehouse operations, 5S + safety, inventory accuracy, and internal material replenishment processes. There is a strong focus on continuous improvement in the role.

Essential Job Duties

• Hire, train, develop, and motivate warehouse personnel to follow procedures, meet high level quality standards, production schedules, operations dept goals, and productivity requirements.
• Make sure current processes are properly documented and drive process improvement and simplification.
• Ensure freezers, dry goods warehouse, and work area are maintained to 5S standards and FIFO is adhered to with all material movements.
• Continuously perform gap analysis on documents related to warehouse operations such as SOP, DOP, WI, VA, and update as required
• Work with Inventory Control to analyze and correct issues related to storage quantities and inventory discrepancies.
• Provide vision and direction to team and drive training to Lean Material flow practices.
• Ensure that optimal inventory levels of commodities are maintained to meet production requirements.
• Ensure that company procedures, including APHIS requirements, are understood and adhered to.
• Responsible for managing employee training record completion and status.
• Evaluate and provide annual performance feedback to direct reports along with interim counseling to ensure performance criteria are being met.
• Implement Short-Term Problem Containment and Long-Term Corrective Action for warehouse issues.
• Drive continuous improvement of current systems and processes and work closely with production planning and management to optimize the value stream opportunities.

Required Skills and Experience

• Minimum AA, BS degree or equivalent experience.
• Minimum of three years of experience in managing warehouse activities and material flow in a manufacturing environment.
• Significant computer experience including MS Office products and ERP systems, preferably SAP and Agile.
• Proven track record of being an effective people leader and leading/growing highly functional teams.
• Demonstrated knowledge of Kanban systems and other Lean material flow practices.
• Ability to provide positive direction by encouraging peers to have a commitment to high standards of quality and performance.
• Ability to handle multiple tasks and projects successfully.
• Excellent verbal and written communication skills
• Effectively manages task breakdown, helps keep individual contributors on task, player-coach, ability to step in and perform hard tasks.
• Knowledge of inventory control systems, processes, and root cause analysis.
• Expert knowledge of safety requirements and material handling equipment operation.

Working Conditions

• Ability to lift and carry up to 35 lbs.

Preferred Skills and Experience

• Bachelor’s degree
• 5+ years of supervisory experience
• Experience supervising teams of technician/material handler level employees
• Experience in the medical device industry (or other regulated industry) is preferred
• Manufacturing Experience: 7+ years
• LSS Green or Black Belt preferred
• The ideal candidate will have a love for a fast-paced and multi-focused work environment
• Go get it, can do attitude

Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19. Details can vary by role.

Intuitive is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

Mandatory Notices

U.S. Export Controls Disclaimer: In accordance with the U.S. Export Administration Regulations (15 CFR §743.13(b)), some roles at Intuitive Surgical may be subject to U.S. export controls for prospective employees who are nationals from countries currently on embargo or sanctions status.

Certain information you provide as part of the application will be used for purposes of determining whether Intuitive Surgical will need to (i) obtain an export license from the U.S. Government on your behalf (note: the government’s licensing process can take 3 to 6+ months) or (ii) implement a Technology Control Plan (“TCP”) (note: typically adds 2 weeks to the hiring process).

For any Intuitive role subject to export controls, final offers are contingent upon obtaining an approved export license and/or an executed TCP prior to the prospective employee’s start date, which may or may not be flexible, and within a timeframe that does not unreasonably impede the hiring need. If applicable, candidates will be notified and instructed on any requirements for these purposes.

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

Preference will be given to qualified candidates who do not reside, or plan to reside, in Alabama, Arkansas, Delaware, Florida, Indiana, Iowa, Louisiana, Maryland, Mississippi, Missouri, Oklahoma, Pennsylvania, South Carolina, or Tennessee.

This position may be filled at a different job level than listed here depending on

business need and/or on the selected candidate’s experience, knowledge and skills.

Compensation will be based primarily on the job level at which the role is filled and the

candidate’s qualifications, consistent with applicable law.

Accommodation & Accessibility Notice:

Intuitive is committed to providing reasonable accommodations to qualified individuals with disabilities. If you require assistance or an accommodation during any part of the application or interview process, please contact People Services at [email protected].

We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target compensation ranges are listed.