Delivery Manager, NA

We are invent.ai

invent.ai is a fast-growing company providing AI-Decisioning for Inventory, Merchandising and Pricing Optimization Solutions to retailers around the world. This is an exciting time at invent.ai, as we are growing our client base, our product portfolio, and our teams to revolutionize the supply chain planning industry.

We are a group of bright, kind, and goal-oriented people working together to make retail better. We take pride in what we do. As a provider of award-winning enterprise-AI SaaS solutions that serve a growing international business with customers across the U.S., Europe, the Middle East, and East Asia, we make a measurable and meaningful difference for our customers every day.

Headquartered in the United States and with offices around the world, our team of 350+ people consists of young engineers and data scientists from top CS and engineering programs, collaborating across our Istanbul, Ankara, Philadelphia, and Amsterdam offices.

For more information, visit www.invent.ai

About Role

The Delivery Manager will guide and oversee the seamless implementation of invent.ai solutions for clients. The successful candidate will excel at delivering projects on time and on-budget while fostering high-performing teams.

What You Will Do:

• Ensure project delivery adhering to company standards.
• Lead and nurture a high-performing consulting team.
• Drive innovation by identifying and implementing new opportunities.
• Oversee project management to meet quality, time, and budget goals.
• Provide leadership and expert insights to add value to both internal and external clients.
• Engage with stakeholders to support product solution design and implementation.
• Monitor, guide, and improve team performance.
• Participate in talent recruitment and professional development initiatives.

What We Are Looking For

Qualifications:

• 7+ years in consultancy with leadership roles.
• 5+ years of delivery / programme management on enterprise data / analytics / SaaS implementations.
• Demonstrated ability to use AI tools (Claude, Co-Pilot, or similar)
• Comfortable running a customer steerco and defending a delivery plan under pressure.
• 5+ years in Retail/Planning/Merchandising project or business experience required.
• BS/MS in industrial engineering or related.
• Expertise in project management, team leadership, and client collaboration.

Performance Metrics

• 6 months: Understand company standards, products, and client needs. Start guiding the team independently, offering technical direction.
• 12 months: Lead all project deliveries, establish staff excellence programs, and foster innovation.

Key Capabilities

• Collaboration: Foster internal and client partnerships.
• Client-Centric: Prioritize client needs in all business interactions.
• Advisory Services: Offer value-adding recommendations to clients.
• Results-driven: Take accountability for team performance and objectives.
• Anticipation: Foresee client needs and provide solutions.
• Talent Development: Cultivate a learning culture.

Leadership Qualities

• Self-awareness: Recognize and leverage diversity.
• Innovation: Encourage lateral thinking and creativity.
• Drive: Achieve with focus and determination.
• Purposeful: Set clear, strategy-aligned objectives.
• Coaching: Mentor and inspire growth in others.

AI Maturity Framework

We evaluate and develop everyone against a four-level AI maturity framework:

L0 - Transactional: Uses ChatGPT/Gemini only as a search engine. Not the level we hire at.

L1 - Copilot / Augmented: Uses AI to draft emails / partial slides but not multi-step delivery workflows.

L2 - Agentic Development: Delegates multi-step tasks to AI agents; automates status reports; triages runs with Claude + SQL; validates outputs before sending. Our standard target.

L3 - Spec-Driven: Orchestrates an end-to-end implementation engine: discovery → config → runs → QA → comms via AI. Owns 2+ internal skills / plugins used by peers.

AI-First Requirements

At Invent.ai we run AI-augmented delivery. This role requires a professional who has built AI-driven workflows that compress implementation cycles - not someone who only "chats with AI” You will operate at AI Maturity Level L2 (Agentic Development) from Day 1 and progress to L3 (Spec-Driven Delivery) within six months. You must bring a track record of:

• Orchestrating multi-step agentic workflows across project management, communication and data tools - Claude skills, MCP connectors, Cursor, Gemini - to automate status reporting, risk tracking, meeting follow-ups and customer updates;
• Building and maintaining your own prompt library and at least two custom skills, plugins or internal agents for recurring delivery tasks;
• Running a rigorous Human-in-the-Loop validation process on every AI-generated artefact that reaches a customer.

“I use Cursor” or ”I use ChatGPT” is not a sufficient answer. You will be asked which AI tools and workflows you added to your delivery stack in the last 30 days - and the 30 days before that - and how they changed your team’s output.

• Lead your client’s AI transformation conversation - explain agentic delivery, MCP and our AI-first roadmap with confidence.
• Continuously adopt new AI tools; your monthly AI-tool adoption and token consumption are tracked as delivery KPIs.

Life atInvent.ai:

• Join great teammates across the globe: We consider ourselves anything but average!
• We love what we do: Our team has an exciting tech stack; Pyspark, Databricks, Python, and so on
• Flat organization with a very strong entrepreneurial culture,
• We support your career growth with Udemy, Medium, HBR and other learning tools
• At invent.ai, you have extra off days for different occasions (birthday, moving day, maternity & paternity leaves etc.)
• Great people make the perfect match: We have a powerful referral bonus for the friend you refer, bring to buddy!
• Work hard, play harder, unlimited fun at work: We love gaming and so have a Game Master at Invent! (We really mean it when we say we love it!)
• We believe that we will be more productive when we achieve our work-life balance. We support the Invent social clubs for their hobbies; painting, tennis, football and more!

Diversity, Equity and Inclusion

invent.ai provides equal employment opportunities, and we strive for a diverse and inclusive workplace. We are together without discrimination of nationality, gender, belief, age, disability, marital status, sexual orientation. For us, diversity means embracing all the features that make us unique.

Corporate Social Responsibility

We care about social responsibility, invent.ai gives you the opportunity to make a real difference in people's lives.

• Support initiatives such as educational scholarships, donations, young talent sponsorships, and fundraising activities for non-governmental organizations.
• Have an Earthquake Fund, where invent.ai matches employee donations 1:1 to support underprivileged students.

Invent the Future with Us

Does this sound like your next dream job? Let's get you started!

Please, click on the link privacy notice for prospective employees. https://www.invent.ai/privacy-policy