Warehouse Supervisor

We are looking for a reliable, hands-on Warehouse Supervisor to lead our warehouse team and keep daily operations running smoothly.

The role is primarily focused on planning and overseeing warehouse operations, including receiving and put away, picking and packing, dispatch and stock control, while making sure work is completed safely, accurately and on time.

You will report to the manager and work closely with the Sales, Procurement, Customer Care, Logistics and Technical teams to keep everyone informed of priorities, delays and exceptions.

• Location: Stikland, Cape Town
• Model: On-site (Monday - Friday)
• Schedule: Monday to Thursday (08:00 - 16:30) & Friday (08:00 - 16:00)

Responsibilities

Warehouse Operations & Team Supervision

• Plan and allocate daily work in line with the manager’s priorities, expected receipts, orders and available staff.
• Brief the team on daily priorities and safe working procedures.
• Monitor progress through the day and follow up on delays or incomplete work.
• Coordinate receiving and offloading, and ensure goods are checked against purchase orders and delivery documents.
• Record and follow up on shortages, damage and discrepancies.
• Ensure orders are picked, checked, packed and staged correctly by the collection or delivery deadline.
• Check dispatch paperwork before orders leave the warehouse.
• Coach staff and escalate staffing or performance concerns to management.
• Close each shift with accurate records, a clear handover and a plan for the next day.

Stock Control & Warehouse Systems

• Run cycle counts and full stocktakes on the dates set by the manager, and investigate and report variances.
• Monitor stock movements, transfers and bin locations, and follow up on differences between physical stock and system records.
• Review warehouse management system (WMS) transactions to ensure receipts, transfers and dispatches are captured accurately and on time.
• Maintain receiving, dispatch, stock count and discrepancy records.

Safety, Organisation & Reporting

• Monitor compliance with safety procedures and PPE requirements, and ensure only authorised staff operate forklifts and other equipment.
• Record and report hazards, incidents and damaged equipment, and follow up on corrective actions.
• Keep aisles, bin locations, staging and quarantine areas clean, clear and clearly marked.
• Report warehouse performance, stock discrepancies, damages, staffing needs and operational risks to management.

Requirements

• Minimum 2 years’ experience in a warehouse, dispatch, logistics or similar operational environment.
• Grade 12 / Matric.
• Experience in stock control, receiving, picking, packing and dispatch.
• Experience allocating work to, or supervising, a warehouse team.
• Working knowledge of a warehouse or inventory management system (WMS).
• Experience with cycle counts, stocktakes and investigating stock variances.
• Sound understanding of warehouse health and safety practices.
• Computer literacy, including accurate record keeping and reporting.
• Ability to remain active on the warehouse floor throughout the shift, including during peak periods.

Advantageous

• Previous experience as a Warehouse Supervisor or Team Leader.
• Experience within the food service or catering equipment industry.
• Valid forklift licence.
• Experience handling serial-numbered stock and quarantine or damaged-goods processes.

Competencies

• Good verbal and written communication.
• Strong leadership and people management skills.
• Good attention to detail and record accuracy.
• Planning, prioritising and organisational ability.
• Problem solving and a continuous-improvement mindset.
• Initiative and a proactive approach.
• Reliable and punctual.
• Able to work independently and make sound decisions.
• Able to work under pressure and respond to urgent operational needs.
• Strong sense of responsibility and accountability.
• Good work ethic and commitment to workplace safety.