Senior Product Manager (SaaS/B2B)

About us:

IO Software Solutions is a product and engineering hub based in Plovdiv, Bulgaria. Our work spans the full SaaS product lifecycle — from product management and software development to quality assurance, customer support, and customer success. We work in an international setup with contributors based in Bulgaria, Indonesia and Kosovo and collaborating closely daily with key client teams in Austria.

In this role, you’ll contribute to the development of the Invitario platform — an established B2B SaaS solution for managing live, virtual, and hybrid events — working directly with the client’s product teams. Invitario is used by enterprise and SME customers across the DACH region to manage invitations, registrations, participant communication, integrations, and event workflows throughout the event lifecycle.

Your Role:

For our expanding Product team,  we’re looking for a Senior Product Manager to take ownership of a defined Opportunity arena and turn customer needs, business priorities, and product strategy into measurable outcomes.

We’re looking for someone who can lead discovery, frame the right problems, validate assumptions, and guide a cross-functional team toward solutions that create meaningful customer and business impact. You’ll work on an established SaaS platform where product decisions directly affect customer workflows, internal efficiency, automation, and growth. The role involves close collaboration with Engineering, Design, AI, Product Marketing, Sales, and Customer Success Teams, combining evidence-based product decisions with pragmatic execution.

If you’re comfortable working through ambiguity, can say “no” when needed, support decisions with evidence, and know how to turn complex product problems into focused action, we’d be happy to meet you.

Key responsibilities:

• Lead product discovery end-to-end, from problem framing and research through validation, learning, and prioritization.
• Identify customer and business problems through interviews, data, experiments, prototypes, and user feedback.
• Translate company strategy into clear, evidence-based product bets.
• Prioritise based on impact, evidence, risk, and available capacity.
• Work closely with cross-functional teams to develop solutions incrementally and create fast feedback loops.
• Contribute to planning, roadmap, and prioritisation discussions.
• Own product outcomes in your area, focusing on learning, customer value, and measurable impact rather than output alone.
• Manage stakeholders proactively and communicate product decisions clearly, honestly, and in a timely manner.
• Help strengthen product management practices, discovery habits, and decision quality across the team.

What we’re looking for:

• 5+ years of Product Management experience, ideally in an SME B2B SaaS environment.
• Experience leading product discovery and making product decisions based on customer problems, evidence, and measurable outcomes.
• Proven experience working with distributed engineering teams.
• Proven ability to define problems clearly, shape hypotheses, and validate assumptions before committing delivery capacity.
• Comfort working with both data and qualitative research.
• Strong prioritization skills and the ability to make trade-offs explicit.
• Strong ownership, collaboration skills, high integrity, and the ability to influence without formal authority.
• Confidence working with Jira and agile delivery practices.
• Excellent command of English, both written and spoken.

Nice to have:

• Exposure to AI-enabled products, workflow automation, or knowledge-work optimisation.
• Experience with self-service products, kiosk solutions, hardware-connected software, or on-premises applications.
• Background in product positioning, go-to-market collaboration, or international market expansion.
• Experience in event technology, enterprise SaaS, or customer-facing B2B products.

What you can expect:

Long-term product involvement: Work on an established B2B SaaS platform rather than moving between short-term client projects.

Meaningful engineering contribution: Take part in technical discussions, improve existing systems, and contribute to the long-term evolution of a profitable product.

Hybrid working & flexibility: Enjoy a hybrid working setup with flexible working hours.

Professional development: Access support for relevant training, certifications, and continuous learning opportunities.

Equipment: Get the hardware and tools you need to perform at your best.

Team events & retreats: Enjoy unique team retreats in Austria and regular team events throughout the year.

Performance & salary reviews: Benefit from a structured performance management process, with regular feedback, development discussions, and salary reviews.

If this sounds like a good fit, we’d be happy to receive your CV in English. Please note that only shortlisted candidates will be contacted regarding the next steps.