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Location
Remote (likely United States)
Seniority
Senior · 7+ years exp
Employment
Full-Time

Confirmed on the employer's own hiring board on Nov 10, 2026. First seen by Alion on Nov 9, 2026. IPS Technology Services scores B on the Alion truth index.

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IPS Technology Services delivers custom software development, IT staffing, cloud computing, and healthcare IT solutions for Michigan businesses. Talk to our team today.
Job Title: Program / Project Manager - Pega Implementation (Life & Annuity Insurance) Location: Remote (Client based in Pittsburgh, PA) Travel: Occasional travel to Pittsburgh, particularly during the initial project phase Experience: 7+ Years in Project Management Project Overview Seeking an experienced Program/Project Manager to lead a large-scale Pega implementation focused on modernizing call center case management for new business operations within the Life & Annuity insurance domain. The initial implementation will focus on Annuities, followed by expansion into Life Insurance and integration of underwriting capabilities.

Key

Responsibilities Lead end-to-end delivery of a mid-to-large-scale Pega implementation. Manage project scope, timelines, budgets, resources, milestones, risks, and dependencies. Oversee implementation of Pega-based call center case management and workflow solutions. Coordinate multiple implementation partners, technical teams, and business stakeholders. Work closely with business leaders, insurance operations, underwriting teams, and technology stakeholders. Drive Agile delivery, governance, status reporting, and issue resolution. Ensure successful implementation, testing, deployment, and post-go-live support. Required Qualifications 7+ years of overall Program/Project Management experience. 4+ years of Life Insurance and Annuity industry experience. 4+ years of hands-on Pega implementation project leadership experience. Proven experience managing mid-to-large-scale Pega implementations, beyond minor enhancements or production support. Strong understanding of insurance business processes, particularly annuities, life insurance, new business operations, and underwriting. Experience managing multiple implementation partners and cross-functional business stakeholders. Excellent communication, leadership, vendor management, and stakeholder engagement skills. Work Arrangement Primarily remote position. Must be willing to travel occasionally to Pittsburgh, PA, especially during the initial stages of the project.

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