Director, Internal Communications

Title:

Director, Internal Communications

Company:

Ipsen Biopharmaceuticals Inc.

About Ipsen:

Ipsen is a mid-sized global biopharmaceutical company with a focus on transformative medicines in three therapeutic areas: Oncology, Rare Disease and Neuroscience. Supported by nearly 100 years of development experience, with global hubs in the U.S., France and the U.K, we tackle areas of high unmet medical need through research and innovation.

Our passionate teams in more than 40 countries are focused on what matters and endeavor every day to bring medicines to patients in 88 countries. We build a workplace that champions human-centric leadership and fosters a culture of collaboration, excellence and impact. At Ipsen, every individual is empowered to be their true selves, grow and thrive alongside the company’s success. Join us on our journey towards sustainable growth, creating real impact on patients and society!

For more information, visit us at https://www.ipsen.com/ and follow our latest news on LinkedIn and Instagram.

Job Description:

The Director, Employee Communications serves as a senior strategic communications advisor to executive leadership, responsible for shaping and leading the company's employee communications strategy in support of business growth, organizational transformation, culture, and engagement. This role drives enterprise-wide communications initiatives, provides executive counsel, and ensures employees are informed, connected, and aligned with the company's vision, priorities, and values. The Director partners closely with Executive Leadership, Corporate Affairs, Human Resources, and business leaders to develop integrated communication strategies that advance organizational objectives, strengthen culture, and enhance employee understanding and engagement during periods of growth and change.

Job Responsibilities & Expectations

Strategic Communications Leadership

• Define and drive the enterprise employee communications strategy to support business priorities, organizational goals, and long-term growth objectives.
• Serve as a trusted communications advisor to executive leadership, providing strategic counsel on employee engagement, organizational effectiveness, and change communications.
• Shape and articulate compelling narratives that connect business strategy, company performance, and organizational priorities to employees.
• Lead the development and execution of enterprise-wide communication strategies and campaigns that advance key business initiatives.
• Identify emerging organizational risks, opportunities, and trends, proactively developing communication strategies to support leadership objectives.

Executive Communications

• Develop executive communications strategy and content for senior leaders, including company-wide announcements, town halls, presentations, speeches, leadership messaging, and employee engagement forums.
• Partner directly with executive leadership to develop authentic, transparent, and impactful communications that reinforce business priorities and organizational culture.
• Provide executive-level communications counsel during periods of organizational change, transformation, and significant business events.
• Ensure consistent executive messaging and alignment across business functions and leadership teams.

Employee Engagement & Culture

• Lead enterprise employee engagement communications strategies that strengthen culture, inclusion, recognition, and organizational connection.
• Drive company-wide storytelling initiatives that showcase employee achievements, business success, innovation, and company values.
• Oversee employee listening and feedback strategies, leveraging insights to improve engagement, communication effectiveness, and employee experience.
• Partner with Human Resources and business leaders to align communication efforts with talent, culture, and workforce priorities.

Change & Transformation Communications

• Help direct enterprise change communications strategies supporting business transformations, organizational redesigns, leadership transitions, and strategic initiatives.
• Develop comprehensive stakeholder communication plans that enable employees and leaders to understand, navigate, and embrace change.
• Provide strategic guidance to executive and business leaders on communication approaches that build trust, transparency, and alignment during periods of uncertainty.
• Ensure change communications support organizational readiness, adoption, and business outcomes.

Content Strategy & Channel Governance

• Help shape and influence the governance, strategy, and evolution of internal communication channels, including intranet platforms, email communications, collaboration tools, leadership forums, and town halls.
• Establish editorial strategies and content frameworks that ensure a consistent, engaging, and high-quality employee experience.
• Drive innovation in communication channels, formats, and employee engagement approaches.
• Maintain enterprise-wide messaging standards, ensuring consistency with company values, culture, and brand expectations.

Enterprise Partnership & Stakeholder Management

• Lead strategic partnerships with Human Resources, Corporate Affairs, Executive Leadership, and business functions to align communications with organizational priorities.
• Influence and align senior leaders across the enterprise to ensure integrated communication strategies and consistent employee experiences.
• Facilitate coordination among multiple stakeholders, balancing competing priorities while advancing enterprise objectives.
• Represent Employee Communications in cross-functional leadership discussions and strategic planning activities.

Measurement, Insights & Continuous Improvement

• Establish enterprise communications measurement frameworks, KPIs, and reporting processes to assess effectiveness and business impact.
• Leverage employee feedback, engagement data, and communication analytics to inform strategy and optimize performance.
• Deliver actionable insights and recommendations to executive leadership regarding communication effectiveness, workforce sentiment, and organizational alignment.
• Champion a data-driven approach to employee communications and engagement.

Leadership & Team Development

• Set communications standards, governance, and best practices across the organization.
• Coach communications team members while fostering a high-performance, collaborative culture.
• Manage a portfolio of strategic communications initiatives, ensuring alignment with enterprise priorities and business objectives.
• Build organizational communications capability by mentoring leaders and communications professionals across the company.
• Drive operational excellence, resource planning, and prioritization within the communications function.

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Qualifications & Experience

• At least 8-10 years of experience within corporate communications function bachelor’s degree is required; journalism or communications-related discipline preferred
• Demonstrated experience in the North America market and industry knowledge
• Skilled at building impactful strategies to engage employees through transparent communications
• Proven track record of supporting culture-positive communication strategies
• Experience successfully crafting narratives, messaging and comprehensive communications strategies that build a company's brand reputation and portfolio visibility across key stakeholders
• Understanding of digital and social communications and ability to make channel recommendations
• Experience managing financial processes and budgets
• Confident in management vendors and value-for-money
• Known for cross-functional team partnership skills and problem-solving skills
• Strong operator with established ability interdisciplinary teams

• Strong verbal and written communications skills
• Strong organizational skills; able to manage multiple priorities at once
• Driven to collaborate and connect in ways that advance the company and its goals

Key Competencies Required

• Motivated, self-starter
• Creative
• Strong writing and editing skills
• Ability to deliver and measure communications strategies and plans
• Ability to work with people at all levels of an organization to complete projects
• Committed to always acting with integrity
• Quality focused as it relates to material development

This role offers a hybrid work schedule in accordance with the Ipsen Hybrid Working Policy, with employees working onsite in Cambridge, MA, 3 days per week.

The annual base salary range for this position is $177,000-$259,600. This job is eligible to participate in our short-term incentives program. At Ipsen we are proud to offer a comprehensive employee benefits package, including 401(k) with company contributions, group medical, dental and vision coverage, life and disability insurance, short- and long-term disability insurance, as well as flexible spending accounts. Ipsen also provides parental leave, paid time off, a discretionary winter shutdown, well-being allowance, commuter benefits, and much more.

The pay range displayed above is the range of base pay compensation within which Ipsen expects to pay for this role at the time of this posting. Individual compensation within this range depends on a variety of factors, including, but not limited to, prior education and experience, job-related knowledge and demonstrated skills.

We are committed to creating a workplace where everyone feels heard, valued, and supported; where we embrace “The Real Us”. The value we place on different perspectives and experiences drives our commitment to inclusion and equal opportunities. When we include diverse ways of thinking, we make more thoughtful decisions and discover more innovative solutions. Together we strive to better understand the communities we serve. This means we also want to help you perform at your best when applying for a role with us. If you require any adjustments or support during the application process, please let the recruitment team know. This information will be handled with care and will not affect the outcome of your application. Ipsen is an equal opportunity employer that strictly prohibits unlawful discrimination. We recruit, employ, train, compensate, and promote without regard to an individual’s race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, mental/physical disability, medical condition, marital status, veteran status, or any other characteristic protected by law.