Client Services Project Manager.

IQVIA • Clinical Trial Services (CRO) • Health Data & Interoperability • Travel required • 2 days ago
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Salary
≈ $15k – $36k per year (Estimated)
Location
In office (Bloemfontein)
Seniority
Junior · 1+ year exp
Employment
Full-Time

Confirmed on the employer's own hiring board on Sep 27, 2026. First seen by Alion on Sep 25, 2026. IQVIA scores B on the Alion truth index.

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IQVIA

IQVIA is an American company formed in 2016 by the merger of the contract research organisation Quintiles, founded in 1982, with the pharmaceutical data business IMS Health. It runs clinical trials on behalf of drug and device makers and simultaneously operates one of the largest healthcare data estates in the world, covering prescriptions, claims and electronic medical records, which it sells back to the same industry for commercial planning and real-world evidence studies. Headquartered in Durham, North Carolina and listed on the New York Stock Exchange, it employs close to ninety thousand people and combines the trial and data businesses in what it calls connected intelligence.
iqvia.com • HQ: Durham, United States • Health Data & Interoperability • Clinical Trial Services (CRO) • 5000+ employees • Est. 1982
Tech stack of IQVIA

eCOA Client Services Project Manager

Location: UK/ South Africa, home-based

Job Overview

Maintains and validates the project scope, plans and schedules for moderately complex projects; adheres to established metrics for project success; applies standards (e.g. delivery process, roles and responsibilities, operational norms, compliance).

Essential Functions

  • Act as the main point of contact for the clients for all items related to eCOA studies that are live and in maintenance

  • Lead client update meetings on a weekly/bi-weekly basis

  • Participates and travel to Investigator Meetings when appliable (10% travel)

  • Leads system change efforts when applicable, including leading design calls and impact review. Communicates costs and timelines as appropriate.

  • Communicate effectively and timely with both internal and external clients and collaborate with key stake holders to determine solutions/next steps

  • Responsible for filing documentation, status report updates, meeting minutes, development of study materials and change order as needed

  • Tracks trends to identify and review risks as part of the ongoing project support

  • Supports quality investigations as the eCOA project SME with support from line manager and/or implementation PM

  • Manage budget and scoping for additional work where appropriate

Qualifications

  • Minimum of 1 years eCOA experience

  • Good understanding of clinical research

  • Proficient use of MS office, excel PPT

  • Excellent collaboration skills

  • Excellent communication skills and ability to drive conversations

  • Excellent Project Management skills

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.

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