Key Account Manager

IQVIA • Biotechnology • Health Care • 1 hour ago

Apply now

Similar jobs

707,373open jobs

41,962companies

100,977added this week

Browse all

Salary

≈ $53k – $127k per year (Estimated)

Location

In office (Paris)

Employment

Full-Time

Overview

Company

Impact

Profile match

IQVIA

IQVIA is an American company formed in 2016 by the merger of the contract research organisation Quintiles, founded in 1982, with the pharmaceutical data business IMS Health. It runs clinical trials on behalf of drug and device makers and simultaneously operates one of the largest healthcare data estates in the world, covering prescriptions, claims and electronic medical records, which it sells back to the same industry for commercial planning and real-world evidence studies. Headquartered in Durham, North Carolina and listed on the New York Stock Exchange, it employs close to ninety thousand people and combines the trial and data businesses in what it calls connected intelligence.

iqvia.com • HQ: Durham, United States • Biotechnology • Health Care • 5000+ employees • Est. 1982

Role Purpose

The Key Account Manager is the commercial owner and strategic orchestrator of assigned accounts, responsible for driving revenue growth, deepening executive relationships, and maximizing the value delivered through the full IQVIA France portfolio.

The KAM acts as a trusted advisor and primary interface for clients, ensuring consistent, high-value engagement and unlocking integrated business opportunities across Data, Technology, Consulting and Services.

Key Accountabilities

1. Client Leadership & Executive Engagement

Own and develop C-level and senior stakeholder relationships within client organizations
Position IQVIA as a strategic partner, not a vendor
Act as a trusted advisor on client business challenges, industry trends, and transformation priorities
Represent IQVIA externally and ensure a consistent executive narrative

2. Revenue Growth & Business Development

Deliver and exceed revenue and growth targets on assigned accounts
Identify, shape and close new business and expansion opportunities (cross-sell / upsell)
Lead the full sales cycle: opportunity qualification, proposal coordination, negotiation and closing
Drive contract renewals and long-term value creation

3. Account Strategy & OneIQVIA Orchestration

Define and execute cross-IQVIA account strategy and planning
Translate client priorities into a coherent, integrated value proposition leveraging IQVIA capabilities
Mobilize internal stakeholders (Sales Specialists, Consulting, Tech, Client Services)
Ensure alignment and coordination across all IQVIA teams engaged on the account

4. Client Value Delivery & Satisfaction

Anticipate client needs and proactively shape solutions to complex business issues
Ensure high-quality delivery in collaboration with Client Services teams
Monitor and drive client satisfaction and long-term relationship health
Act as the escalation point to secure delivery excellence and business continuity

5. Commercial Governance & Execution

Lead commercial processes including NDAs, contracts, SOW and deal structuring (in coordination with Legal)
Ensure pipeline accuracy, forecasting discipline and reporting quality
Manage purchase order collection and commercial follow-up
Contribute to pricing strategy and negotiation of complex deals

6. Collaboration & Leadership

Work closely with regional and global account teams to unlock multi-country opportunities
Build and leverage strong internal networks across IQVIA
Mentor and support junior sales team members on account management and selling skills
Contribute to collective KAM performance and best practice sharing

Success Profile (What “good” looks like)

Strong client intimacy & executive credibility
Ability to connect client strategy to IQVIA full value proposition
Proven complex sales and account management capabilities
Strong orchestration and transversal leadership across teams
High level of ownership, accountability and commercial discipline
Proactive mindset with strong anticipation of client needs

Operating Principles (IQVIA France DNA)

OneIQVIA mindset: break silos, drive integrated value
Client-first approach: focus on real client business impact
Speed & impact over perfection
Collaboration & internal leverage as performance drivers
Executive-level thinking & commercial rigor

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.

Free account

Stop reading job ads. Get the ones that fit.

One free account turns this page into a shortlist built around your stack, your level and your pay.

Match on every job. Stack, seniority, pay and location, scored against your profile.

707,373 open roles. Read straight off company career pages, refreshed every day.

Unlimited applications. Every one you send is tracked in one place, on-site or on a company board.

3 tailored CVs a month. Rewritten for the exact job you are applying to. Included free.

Create a free account Continue with Google

Free forever. No card. Under a minute.