Pharmacy Sales Representative – Mt. Kenya

Job Title: Pharmacy Sales Representative - Mt. Kenya

Location: Mount Kenya Region, Kenya

Contract Type: Third-party employment (fixed-term contract)

Industry: Global Leader in Consumer Health

About the Role

Our client, a renowned global leader in Consumer Health, is seeking an experienced and highly motivated Pharmacy Sales Representative to support and grow their presence within the Mount Kenya region. This role is responsible for driving expert recommendation, visibility, and product uptake across pharmacy channels by effectively detailing, selling, and merchandising a portfolio of trusted consumer health brands.

The successful candidate will engage with a broad range of healthcare professionals-including pharmacists, pharmacy assistants, front shop staff, clinic personnel, and others-to ensure that our client’s products meet the needs of patients and providers. The role requires regular travel within the region and a strong commitment to representing the organisation with professionalism and integrity.

Key Responsibilities

Sales & Promotion

• Promote and sell a portfolio of leading consumer health and OTC products, consistently meeting sales targets and performance objectives.
• Drive expert recommendation through effective detailing and execution of the “6 Steps of a Call” model.

Relationship Management

• Build and nurture strong, long-standing relationships within the pharmacy channel to maximise business opportunities and strengthen brand presence.

Market Intelligence

• Conduct market assessments to identify opportunities, track competitor activities, and recommend strategies aligned to business objectives.

Product Knowledge & Training

• Maintain a deep understanding of product indications, benefits, contraindications, and clinical data.
• Conduct in-store training and Lunch & Learn sessions (minimum six per month) to enhance product understanding and advocacy.

In-Store Execution & Merchandising

• Coordinate and guide 3rd-party merchandising teams to ensure excellent execution, visibility, and availability.
• Negotiate for optimal share of shelf (SoS) and forward share, aligned to market share expectations.

Reporting & Compliance

• Submit accurate and timely reports on sales activity, market insights, and customer feedback.
• Ensure complete compliance with CRM and digital reporting tools (e.g., FSFA, Veeva) and adhere to all regulatory, ethical, and internal policy guidelines.

Qualifications & Experience

Education

• Bachelor’s degree, preferably in Pharmacy, Life Sciences, Medical, Paramedical, or FMCG-related fields.

Experience

• 1-3 years’ experience in pharmaceutical, OTC, or FMCG sales with a solid understanding of pharmacy operations.
• Demonstrated success in achieving sales targets within field-based roles.

Skills & Competencies

• Strong communication, negotiation, and interpersonal skills.
• Ability to build rapport, influence pharmacy stakeholders, and deliver compelling product messages.
• Highly self-motivated with strong planning and organisational abilities.
• Proficiency in Microsoft Office and CRM systems.

Additional Requirements

• Willingness and ability to travel frequently within the Mount Kenya region.
• Willingness to work under a third-party employment contract.

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IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.