Senior Specimen Management Associate

We are seeking a Senior Specimen Management Associate to join IQVIA Laboratories in Austin, TX.

We hire passionate innovators who drive healthcare forward through thoughtful and inclusive collaboration. If you want to discover a career with greater purpose, join us as we transform and accelerate research and development.

Job Summary:

The Senior Specimen Management Associate ensures that clinical specimens collected, received, stored, and shipped are accurately maintained, tracked, and managed for complete traceability and accountability. This role resolves routine specimen issues, maintains freezers and inventory, and guides entry-level staff on departmental procedures.

What You'll Be Doing:

• Accession, identify, sort, label, store, and ship clinical specimens while maintaining complete traceability and accountability
• Investigate routine accessioning issues, identify errors or potential problems, and escalate complex matters to the appropriate senior staff
• Notify customers of specimen receipt and respond to routine inquiries clearly, accurately, and promptly
• Maintain freezers, specimen inventory, equipment, and associated records, and notify the appropriate staff of supply shortages
• Guide entry-level employees on basic departmental procedures and support the onboarding of new staff
• Support after-hours alarms and other job-critical functions when required
• Communicate effectively with cross-functional stakeholders and represent Specimen Management on assigned projects
• Follow company procedures, applicable regulatory guidelines, and safety, quality, and 6S requirements

What We Are Looking For:

• Bachelor’s degree in a natural science field or equivalent required; Bachelor of Science in a life science preferred
• Laboratory experience preferred
• Shipping and receiving experience preferred
• Basic knowledge of laboratory systems, specimen accessioning procedures, freezer maintenance, and inventory management
• Knowledge of Good Laboratory Practice regulations preferred
• Proficiency in Microsoft Outlook, Word, and Excel
• Other equivalent combination of education, training, and experience may be accepted in lieu of degree

The Knowledge, Skills and Abilities Needed for This Role:

• Strong attention to detail and the ability to maintain accurate specimen identification, documentation, traceability, and accountability
• Ability to navigate laboratory systems, follow relevant procedures, and resolve routine operational challenges
• Effective organizational skills with the ability to manage multiple tasks and priorities simultaneously
• Clear and timely written and verbal communication skills
• Ability to identify potential problems, assess their impact, and escalate issues appropriately
• Self-motivation and the ability to work effectively both independently and as part of a team
• Ability to establish and maintain effective working relationships with coworkers, managers, clients, and cross-functional stakeholders
• Commitment to continuing education, regulatory compliance, safety, quality, and 6S practices

What We Offer You:

We put our employees at the center of everything we do and are committed to providing them, and their families, with benefits that meet their diverse and changing needs. We invest in integrated benefits programs and resources to take care of our employees' physical, mental and emotional, financial and social well-being so they can thrive at home and at work, at any stage of their well-being journey.

To learn more about our benefits, visit https://jobs.iqvia.com/benefits.

If you're looking to unleash your potential, join IQVIA Laboratories to help make the extraordinary possible!

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.