Sr. Investigator Payment Assistant

Job profile

Under supervision, provide support enabling the accurate and timely payment administration to our network of project sites. Perform duties in accordance with IQVIA Finance Standard Operating Procedures (SOPs), Sarbanes-Oxley Controls and Unit Service Level agreements (if applicable).

Essential Functions

• Managing a portfolio of projects and providing oversight on the entire process. Ability to form remote relationships with colleagues across the globe, consider indirect influences on your work and manage these.
• Highlighting aged invoices and financial risks - give reasons why for any delays
• Data quality control, ensuring batches are scheduled as per contracts and meeting the budgets
• Project reconciliations
• Payment cycle target trending - ensuring the studies are meeting the target for each step in the payment cycle
• Providing high level of customer service to internal project teams and assisting them in any project related issues by finding resolution. Ability to influence others and ensure that key actions are taken
• Track and report metric data flagging nonstandard issues to project teams / line manager
• Provide assistance to other team members as required, to ensure the group meets targets.
• Check that appropriate approvals are obtained for set up and payment process.
• Provide support and participate in teams handling various routine tasks.
• Provide standard reports and run KPI for the project teams
• Perform other duties as assigned.
• File appropriate documents.

Qualifications

• High School Diploma or equivalent
• Computer skills including working knowledge of Microsoft Word, Excel and PowerPoint.
• Written and verbal communication skills including good command of English language.
• Knowledge of applicable protocol requirements

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.