Workplace Services Receptionist

Overview

We are seeking a dynamic professional and customer-focused candidate with strong interpersonal skills and background in corporate reception services of 2+ years experience to join our team as a Workplace Services Receptionist in our Port Arthur, TX office. This position will be responsible for fostering a professional and pleasant working environment by providing excellent customer service in the fields of general office services and facilities, maintenance and coordination in a corporate setting.

IST Management Services is a rapidly growing Business Process Outsourcing (BPO) that also has an Intergrated Facilities Management (IFM) division and the largest American privately-owned facilities management company. Founded in 1997, the company is a two-time recipient of the Human Resources Professional Excellence Award granted by the Society for Human Resource Management. In addition, we also specialize in providing solutions for the management of physical and digital information through Workplace Services, eDiscovery, and Electronic Document Management services.

Benefits Include: Medical, Dental, Vision, STD, LTD, Life, 401k, Paid Time Off, Pet Insurance and Bonus Incentives

Hourly Compensation: $21.00 - $22.00 USD per hrly (DOE)

Work Schedule: Monday - Friday 8:00 AM - 5:00 PM with availability to work overtime when needed

Location: Port Arthur, TX

Responsibilities

The responsibilities of the Workplace Services Receptionist is to foster a professional and pleasant working environment by providing excellent customer service in the fields of general office services and facilities, maintenance and coordination in a corporate setting. Additional responsibilities include:

• Meet and greet all visitors and clients in a professional and welcoming manner
• Answer and screen all incoming external and internal telephone calls in order to direct them to the appropriate individuals and parties
• Assist clients in facilitating the arrivals and departures of visitors by utilizing the office technology to notify clients and to obtain required visitor information
• Guide visitors to appropriate conference meeting rooms
• Book and setup of all conference rooms requested from clients, ensuring that all components (A/V, food, room configuration, etc) are provided for the meetings.
• Act as primary responder to security issues by reporting them to management appropriately
• Handle other various tasks that include visitor name tag preparation, mail process, faxing, copying and additional duties as assigned

Qualifications

The qualifications for the Workplace Services Receptionist is to foster a professional and pleasant working environment by providing excellent customer service in the fields of general office services and facilities, maintenance and coordination in a corporate setting. Additional qualifications include:

• High school diploma or equivalent (GED) required
• 2 years or more experience as a reception in a corporate setting environment required
• Strong communication skills both verbally and written with clients and visitors - a must
• Excellent attendance and punctuality - a must
• Excellent organizational skills - a must
• Focus on detail and ability to critical think through to resolve problems - a must
• Excellent knowledge of Microsoft Office (Word, Excel, PowerPoint, etc) required

IST Management provides reasonable accommodations to individuals with a disability in accordance with applicable law in both the application and employment stages. If you require any accommodation in completing your application for employment, please let us know by informing our Talent Acquisition team at [email protected].

Please respect individuals reaching out for accommodations by utilizing the contact information only for this purpose. You will receive correspondence directly from your local IST Management hiring team regarding your application submission and status after submission.

IST is an Equal Opportunity Employer (EOE). We are committed to providing equal employment opportunities to all qualified applicants, regardless of disability or veteran status.