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Salary
≈ $48k – $97k per year (Estimated)
Location
Remote (Austria)
Employment
Full-Time

Confirmed on the employer's own hiring board on Oct 14, 2026. First seen by Alion on Jul 7, 2023. iTSM Group scores D on the Alion truth index.

Overview
Company
Impact
Profile match
iTSM Group is a German consulting group that, with its subsidiaries, advises on, implements and optimises service management solutions for companies worldwide. It focuses on ServiceNow, including governance, risk and compliance, and hires technical consultants, solution architects and a sales and business development manager for Switzerland. The group is headquartered in Bodenheim near Mainz, Germany.

Technical Consultant / Developer ServiceNow

All genders

Apply now

  • Immediateliy / Flexible

  • Full-time

    Permanent

  • Up to 100% remote work

To strengthen our business unit “Enterprise Solutions” we are looking for…YOU! …to work in the EMEA region with immediate effect!

Your responsibilities

  • Analysis of customer requirements and conception of technical solutions
  • Configuration/development of ServiceNow according to defined customer requirements
  • Documentation of technical solutions
  • Estimation of development efforts for work packages
  • You will also moderate customer workshops to coordinate detailed questions regarding the requirements
  • You will also take on quality assurance tasks in ESM projects

Your profile

  • Successfully completed studies in the field of computer science or comparable qualification
  • Ideally implementation experience in the area of ServiceNow, but also as a career changer, e.g. Universal CMDB, Operations Bridge, Network Node Manager, SMAX
  • Experience with Web Services (SOAP / REST)
  • Ideally knowledge of service management processes
  • Good written and spoken English
  • Willingness to travel in the EMEA region

Your benefits

Work-life balance

Flexible working hours for a healthy balance between family life and work

Advanced education offer

We support talents and are happy to help with further training measures

Team events

Regular company and employee events

Employee Benefits & Discounts

Various discount programs for individual use

Streaming voucher

Voucher for a streaming service of your choice

Professional coaching

1:1 coaching sessions with external experts

Benefits may vary depending on the country.

Application process

Send us your application documents, afterwards you will receive an entry confirmation

Get to know each other for the first time - usually via video

Second interview. Gladly in person on site or via video

After successful interviews you will receive a draft of your employment contract

We work together to answer any questions you may have about the contract, and then you can sign it directly

Welcome aboard! Now it can start - onboarding, nice colleagues and exciting tasks are waiting for you

Your contact persons

Sarah & Corinna

[email protected]

Apply now

About iTSM Group

iTSM Consulting GmbH as the parent company of the solidly growing iTSM Group was founded in 2000. The group of companies is one of the established management consultancies, which supports national and international customers operationally in aligning their organizations in a performance-optimizing way and in measuring and efficiently controlling their corporate and IT processes according to clear quality criteria.

The success of the iTSM Group is largely due to our employees. That is why it is very important to us that you feel comfortable with us from day one and that you find a working environment in which you can develop according to your individual abilities and use your strengths in a targeted manner.

The corporate culture of the iTSM Group is based on openness, appreciation, team spirit and above all humanity. The often very high flexibility within our projects has a positive effect on the compatibility of family and career. We offer you the opportunity to develop successfully within the iTSM Group according to your interests and talents.

Your application

This job offer has sparked your interest? Great. Send us your application quickly and easily using the form below and we will get back to you as soon as possible.

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