Senior Key Account Manager

iyzico

Founded in 2013 with the mission to democratize financial services for merchants engaged in e-commerce and make them accessible for everyone, iyzico is a leading fintech company offering innovative payment and financial solutions to both businesses and consumers. The company aims to simplify payment processes, making life easier for both consumers and merchants.

Providing merchants with an easy-to-use and secure platform that streamlines their payment acceptance processes, iyzico was acquired in 2019 by PayU, a global payment company. Today, iyzico operates within the Prosus Group, one of the world's largest technology investment groups.

In line with its vision to become one of the top five financial institutions in Türkiye, iyzico acquired Paynet in 2025 and continues to serve more than 185.000 merchants.

Key Responsibilities

• Develop and execute strategic account plans aligned with the company’s long-term growth objectives
• Build, manage, and strengthen relationships with strategic global Key Accounts as a trusted business partner
• Drive account growth by identifying upselling, cross-selling, and business expansion opportunities
• Manage and retain the global Key Account portfolio while maximizing long-term customer value
• Understand customer needs and collaborate with internal teams to deliver tailored solutions
• Lead strategic business reviews and ensure successful execution of customer initiatives
• Act as the main point of contact between customers, payment partners, and internal stakeholders
• Monitor customer performance, identify risks, and drive customer satisfaction and retention
• Ensure proposals and contracts are prepared accurately and aligned with customer expectations

Qualifications

• Bachelor’s degree from relevant university departments
• Minimum 7 years of experience in a similar Key Account / Strategic Global Key Account role
• Excellent command of English (written and spoken); additional languages are a plus
• Strong ambition to close large-scale, high-value global deals
• Extensive professional network with the ability to convert relationships into sustainable business opportunities
• Strong knowledge of payment systems and financial technologies is a significant asset
• Solid understanding of technology concepts; ability to analyze customer needs and position the right products and solutions
• In-depth knowledge of assigned sectors and market dynamics at a global level
• Basic contractual and legal knowledge related to offers, agreements, and commercial terms

What We Offer

• A culture of continuous development: conferences, in-house events to stay up-to-date on current trends and technology. (Everyone’s encouraged to get on the stage and share expertise with teammates and the community)
• Online Training Platform (Free access to Udemy, Harvard ManageMentor, Getabstract, etc.
• Freedom under responsibility is our common mindset. That’s how we designed our flexible working model called iyzico Homequarters. Our headquarter is in Altunizade
• An iyzicoMate is assigned to help you with anything you may need on your onboarding
• A detailed orientation program designed for you to fully grasp the iyzico culture
• Meal & Internet Allowance
• Transportation Allowance
• A gift voucher to meet tech needs and ergonomic workspace at home
• Macbook (and monitor if needed)
• Employee support program: free psychological counseling, legal advice, financial advice etc.
• Access to a wide network of sports facilities
• Private health insurance
• 1 day birthday leave