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Location
In office (Guadalajara)
Seniority
Senior · 7+ years exp
Employment
Full-Time
Overview
Company
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Jabil is an American manufacturing solutions company founded in 1966 and headquartered in St. Petersburg, Florida, and one of the largest electronics manufacturing services providers in the world. It designs, prototypes, assembles and ships products on behalf of original equipment manufacturers across cloud infrastructure, healthcare, automotive, capital equipment, packaging and consumer electronics, operating roughly a hundred plants in some thirty countries. Listed on the New York Stock Exchange, it increasingly positions itself as an engineering and supply chain partner rather than a contract assembler, taking on design, regulatory work and aftermarket services alongside production.
At Jabil (NYSE: JBL), we are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, supply chain, and manufacturing solutions. With 60 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.

AOI & AXI Subject Matter Expert (SME III)

The LATAM AOI & AXI Subject Matter Expert provides regional technical leadership for automated optical and X-ray inspection processes across multiple manufacturing sites. This role develops, standardizes, and optimizes AOI, AXI, and AVI solutions to improve quality, process capability, throughput, and customer satisfaction.

The SME supports NPI, resolves complex technical issues, and leads continuous-improvement initiatives aligned with global standards. The role also monitors and improves regional KPIs including FPY, test coverage, false-call rates, escapes, capacity, and downtime and develops engineering and production teams through training, coaching, and mentoring.

Essential Duties and Responsibilities

  • Serve as the LATAM technical authority for AOI, AXI, AVI, and computer-vision inspection processes.

  • Develop, standardize, and optimize inspection programs, equipment, and processes across regional sites.

  • Monitor and improve KPIs, including FPY, false-call rates, test coverage, escapes, capacity, cycle time, and downtime.

  • Support NPI activities, equipment selection, process validation, and production launches.

  • Lead root-cause analysis and corrective actions for complex technical and quality issues.

  • Drive continuous-improvement projects to enhance quality, productivity, throughput, and customer satisfaction.

  • Ensure compliance with global standards, customer requirements, and industry best practices.

  • Provide technical support during customer discussions, audits, and escalations.

  • Train, coach, and mentor engineering, technician, and production teams.

  • Collaborate with regional sites, global teams, suppliers, and equipment manufacturers.

  • Develop regional roadmaps, technical documentation, and preventive-maintenance strategies.

  • Share best practices and lessons learned to promote consistent performance across LATAM.

    Qualifications

    • Bachelor’s degree in Electrical, Electronics, Mechatronics, Industrial Engineering, or a related technical field.

    • Minimum of 7 years of experience with AOI, AXI, AVI, or automated inspection systems in electronics manufacturing.

    • Advanced knowledge of SMT processes, computer vision, X-ray inspection, and inspection-program development.

    • Experience supporting NPI, process validation, equipment qualification, and high-volume manufacturing.

    • Strong understanding of FPY, false-call rates, test coverage, escapes, capacity, cycle time, and downtime.

    • Proficiency in root-cause analysis, 8D, PFMEA, SPC, DOE, and continuous-improvement methodologies.

    • Demonstrated ability to lead technical projects and standardize processes across multiple sites.

    • Strong analytical, problem-solving, communication, and customer-support skills.

    • Ability to train, coach, and mentor engineering and production teams.

    • Professional fluency in English and Spanish.

    • Ability to travel throughout the LATAM region as required.

    • Lean Six Sigma certification and experience with major AOI/AXI platforms are preferred.

    Preferred Qualifications (not a must)

    • Master’s degree in Engineering, Technology, or a related field.

    • More than 10 years of experience with AOI, AXI, AVI, and computer-vision systems.

    • Experience leading regional or multi-site technical initiatives.

    • Expertise with leading AOI and AXI equipment platforms.

    • Lean Six Sigma Green Belt or Black Belt certification.

    • Proficiency in data analytics, programming, automation, and Industry 4.0 solutions.

    • Experience with automotive, medical, aerospace, or other regulated manufacturing environments.

    • Working knowledge of Portuguese.

    • Strong experience managing customers, suppliers, and technical escalations.

    Key Performance Indicators (KPIs)

    • First Pass Yield (FPY): Improvement in inspection-process yield.

    • False-Call Rate (PRT): Reduction in false defects and unnecessary review.

    • Specific targets should be established annually based on site baselines, customer requirements, and regional objectives.

    • Defect Escape Rate: Reduction in defects missed by AOI, AXI, or AVI.

    • Test Coverage: Increased inspection coverage against customer requirements.

    • Equipment Availability: Improved uptime, utilization, and capacity.

    • Cycle Time: Reduced inspection and review time.

    • NPI Performance: On-time program development, validation, and launch readiness.

    • Corrective Actions: Timely closure and effectiveness of root-cause actions.

    • Process Standardization: Adoption of regional standards and best practices.

    • Team Development: Completion and effectiveness of technical training.

    • Customer Satisfaction: Reduction in technical escalations and complaints.

    TEN CUIDADO CON LOS FRAUDES: Las oportunidades laborales legítimas en Jabil se pueden encontrar en nuestro sitio web oficial Jabil.com. Ningun solicitante debe pagar para acceder a estas oportunidades de empleo. Al postularte para un empleo en Jabil, serás contactado a través del portal oficial de jabil por un correo electrónico con teminacion @jabil.com; llamada telefónica directa de un integrante del equipo de Jabil; o correo electrónico directo con una dirección de correo electrónico @jabil.com. Jabil no solicita pagos para realizar entrevistas ni en ningún otro momento durante el proceso de contratación. Jabil tampoco pedirá información personal de identificación como número de seguro social, acta de nacimiento, información de institución financiera, número de licencia de conducir o información de pasaporte por teléfono o correo electrónico. Si crees que estás siendo víctima de robo de identidad o fraude, repórtalo a la policía en los siguientes números y repórtala en el sitio web donde la encontraste. Llama a: 911 o 089.

    Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law.

    Accessibility Accommodation

    If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Jabil.com/Careers site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to [email protected] with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.#whereyoubelong
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