Customer Support Intern - Jar
Confirmed on the employer's own hiring board on Oct 16, 2026. First seen by Alion on Oct 16, 2026.
About Us
Jar is India’s leading Daily Saving app that helps people build strong saving habits-one small step at a time. Our goal is to make saving simple, rewarding, and truly life-changing. Founded in 2021 by Misbah Ashraf and Nishchay AG, Jar is a Bengaluru-based startup with one simple belief: saving a little every day in 24K Digital Gold can truly transform your future.
Today, 20 million+ Indians trust Jar as their saving partner. With flexible saving options- Daily, Weekly, Monthly, and Instant Saving-we have made it easy for everyone to save in their own way and withdraw anytime. We are one of the leaders in UPI autopay transactions, crossing more than1 million transactions per day. In 2023, we expanded our vision with Nek, our jewelry brand crafted to bring together luxury and affordability, it has since surpassed ₹100 crore in revenue.
We have a big dream of bringing “Har Ghar Sona”. Small, consistent savings are just the start. We’re here to walk alongside our users, helping Indians secure their financial future every step of the way.
Backed by Tiger Global Management, Arkam Ventures, and WEH Ventures, among others, we have raised $50 million+ in funding. In January 2025, we hit a huge milestone of becoming profitable. Now, we’re charging ahead, focused on sustainable growth and scaling impact.
And this is just the beginning!
What's the role?
As a Customer Support Intern, you’ll be the first point of contact for our users - assisting them via chat, voice, and email, resolving queries, and ensuring a smooth customer experience. It’s a great role for someone proactive, communicative, and eager to learn in a fast-paced environment.
What will be your responsibilities?
- Handling customer queries, and providing chat, voice, and email support.
- Conducting surveys with customers to understand the usage and overall experience to collect prompt and accurate feedback from customers.
- Troubleshooting problems and seeing them through to resolution.
- Demonstrating excellent product knowledge to enhance customer support.
- Escalating users' unresolved issues to the appropriate internal teams.
- Excellent comprehension skills - ability to clearly understand and address customer needs appropriately.
What’s required from you?